Digital Workplace Coach

JR United Kingdom; City Of London; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading company in London seeks a Digital Skills Coach to empower colleagues through digital transformation. The role involves delivering coaching sessions, developing user materials, and collaborating with software vendors. Ideal candidates will have a strong background in digital enablement and excellent communication skills, ready to support a diverse user base.

Qualifications

• Proven success in digital enablement and change management.
• Extensive hands-on experience coaching digital workplace tools.
• Strong understanding of adult learning principles.

Responsibilities

• Provide hands-on coaching four days a week at the London location.
• Lead masterclasses and personalized coaching sessions.
• Monitor tool adoption and produce quarterly KPI reports.

Skills

Digital enablement

Change management

Coaching

Communication

Systems thinking

Tools

Asana

Calendly

ChatGPT Enterprise

Cisco Webex

Docusign

Dashlane

Microsoft 365

Superhuman

Zoom

Job description

Social network you want to login/join with:

Digital Workplace Coach, london (city of london)

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Client:

Hays

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

25.05.2025

Expiry Date:

09.07.2025

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Job Description:

Join a Dynamic Team as a Digital Skills Coach!
Are you passionate about empowering others through digital transformation? Do you thrive in fast-paced, evolving environments? We are looking for a talented Digital Skills Coach to deliver in-person and remote coaching at our London headquarters.
Key Responsibilities:
- Provide hands-on coaching and support four days a week at our London location, with one remote day.
- Lead engaging masterclasses, drop-in clinics, onboarding sessions, and personalised 1-to-1 coaching on essential tools such as Asana, Calendly, ChatGPT Enterprise, Cisco Webex, Docusign, Dashlane, Microsoft 365, Superhuman, and Zoom.
- Support a diverse global user base of 250 colleagues, including 200 based in London, across all levels of digital fluency.
- Adapt communication and coaching styles to effectively serve both beginners and power users with empathy and credibility.
- Develop user-facing materials, workflows, and communications to translate digital change strategies into practical applications.
- Collaborate with Customer Success Managers from key software vendors to incorporate roadmap insights and best practices.
- Monitor tool adoption, behavioural changes, and productivity improvements through analytics and feedback; produce quarterly KPI reports.
- Promote key digital competencies such as systems thinking, adaptability, business acumen, and collaborative fluency within the organisation.
Candidate Profile:
- Proven success in digital enablement, enterprise L&D, change management, or workplace transformation-preferably in complex, fast-moving sectors like finance, consulting, or technology.
- Extensive hands-on experience coaching across digital workplace tools listed above.
- Strong understanding of adult learning principles, behavioural design, and change frameworks such as ADKAR.
- Comfortable working with data and metrics to evaluate performance and inform strategy.
- Excellent communicator with gravitas, empathy, and the ability to engage credibly with all levels-from junior staff to senior leaders.
- Conceptually clear, with systems-thinking skills that link individual actions to organisational outcomes.
- Deeply aligned with a mission to support sustainable, equitable, and innovative work environments.
Interested candidates are encouraged to apply and join a team committed to making a difference!

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