Digital Transformation Business Consultant (Middle East Travel & Tourism)

JR United Kingdom; Wakefield; Hybrid; GBP 40,000 - 75,000; Full time

Job summary

A leading consultancy in the UK seeks a Digital Transformation Business Consultant to support tourism projects in the Middle East. This hybrid role requires travel for short periods, focusing on creating digital frameworks and enhancing visitor experiences in the travel sector, particularly for Middle Eastern clients.

Qualifications

• Background in Digital Business Consultancy for travel sectors.
• Experience with Middle Eastern clients highly valued.
• Ability to create and implement digital strategies and frameworks.

Responsibilities

• Define and mobilize Digital Tourism Target Operating Model.
• Implement Governance Framework & Structures for service management.
• Support development of business cases and tender statements.

Skills

Digital Business Consultancy

Travel & Hospitality Industry Experience

Middle East Experience

Job description

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Digital Transformation Business Consultant (Middle East Travel & Tourism), wakefield

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Client:

Staffworx

Location:

wakefield, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

Digital Tourism Business / Management Consultant - UK contract, Middle East client

Digital Business Consultancy (definition/documentation/presentation) background

Travel & Hospitality industry experience a definite bonus

Any experience of working within the Middle East (UAE or KSA ideally)

UK/remote based, but able to travel (trips no longer that 1-2 weeks max and planned on an ad-hoc basis (3-4 trips during the year)

Define, agree and mobilise Digital Tourism Target Operating Model

Define Tourism's digital Services Assurance Integration and Management Framework (Strategy, Design, Build, Run)

Implement the Governance Framework & Structures for:

• Change, Configuration and Control Body
• Partner Integration Framework
• Acceptance into Service Framework
• Issues & Requests Management

Define Tourism's digital support model and framework to enable the seamless visitor experience and robust support services

Define the high-level Capability and Maturity Model for Digital Tourism

Define and publish the Common Framework to align Business and IT

Define the Visitor Care strategy, digital toolsets requirements and stand-up Visitor Care

Define the Digital Communications strategy & requirements across the Common Framework (Strategy, Design, Build & Run)

Support development of a business case (eg, rough order of magnitude cost elements, vendor quotes) and statements of work to tender for services and budget

This advert was posted by Staffworx Limited – a UK based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised by Staffworx are those of an Agency and/or an Employment Business.

Other suitable opportunities are available at www.staffworx.co.uk/vacancies