Digital Transformation Business Consultant (Middle East Travel & Tourism)

JR United Kingdom; Peterborough; On-site; GBP 40,000 - 70,000; Full time

Job summary

A leading consultant firm in Peterborough is seeking a Digital Transformation Business Consultant with expertise in digital consultancy and ideally some experience in the Middle East travel and hospitality sectors. This role involves defining digital operating models and governance frameworks while delivering exceptional visitor experiences.

Qualifications

• Background in Digital Business Consultancy.
• Experience in Travel & Hospitality industry is a bonus.
• Experience working within the Middle East preferred.

Responsibilities

• Define, agree, and mobilise Digital Tourism Target Operating Model.
• Implement Governance Framework & Structures.
• Support development of a business case for budgeting.

Skills

Digital Business Consultancy

Presentation Skills

Strategy Development

Visitor Experience Management

Job description

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Digital Transformation Business Consultant (Middle East Travel & Tourism), Peterborough

Client: Staffworx

Location: Peterborough, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 6

Posted: 06.06.2025

Expiry Date: 21.07.2025

Job Description:

Digital Tourism Business / Management Consultant - UK contract, Middle East client

Background in Digital Business Consultancy (definition/documentation/presentation)

Experience in Travel & Hospitality industry is a bonus

Experience working within the Middle East (UAE or KSA preferred)

UK/remote based, with ability to travel (trips no longer than 1-2 weeks, planned on an ad-hoc basis, 3-4 trips per year)

Responsibilities:

• Define, agree, and mobilise Digital Tourism Target Operating Model
• Define Tourism's digital Services Assurance Integration and Management Framework (Strategy, Design, Build, Run)
• Implement Governance Framework & Structures for:
• Change, Configuration and Control Body
• Partner Integration Framework
• Acceptance into Service Framework
• Issues & Requests Management
• Define Tourism's digital support model and framework to enable seamless visitor experience and robust support services
• Define the high-level Capability and Maturity Model for Digital Tourism
• Define and publish the Common Framework to align Business and IT
• Define the Visitor Care strategy, digital toolsets requirements, and establish Visitor Care
• Define the Digital Communications strategy & requirements across the Common Framework (Strategy, Design, Build & Run)
• Support development of a business case (cost elements, vendor quotes) and statements of work for tendering and budgeting

This advert was posted by Staffworx Limited – a UK-based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised are those of an Agency and/or Employment Business.

Other suitable opportunities are available at www.staffworx.co.uk/vacancies