Digital Transformation Business Consultant (Middle East Travel & Tourism)

JR United Kingdom; Oxford; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading consulting firm seeks a Digital Transformation Business Consultant with a strong background in digital business consultancy to work on projects in the Middle East's travel and tourism sector. This role requires defining frameworks and ensuring seamless visitor experiences while managing governance structures, and would involve travel for short durations throughout the year.

Qualifications

• Experience in digital transformation consultancy required.
• Background in travel and hospitality considered a bonus.
• Familiarity with Middle East markets (UAE, KSA) advantageous.

Responsibilities

• Define and implement Digital Tourism Target Operating Model.
• Establish Governance Framework & Structures.
• Support development of business cases and tender documents.

Skills

Digital Business Consultancy

Travel & Hospitality Industry Experience

Change Management

Digital Communications Strategy

Visitor Care Strategy

Job description

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Digital Transformation Business Consultant (Middle East Travel & Tourism), oxford district

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Client:

Staffworx

Location:

oxford district, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

Digital Tourism Business / Management Consultant - UK contract, Middle East client

Digital Business Consultancy (definition/documentation/presentation) background

Travel & Hospitality industry experience a definite bonus

Any experience of working within the Middle East (UAE or KSA ideally)

UK/remote based, but able to travel (trips no longer that 1-2 weeks max and planned on an ad-hoc basis (3-4 trips during the year)

Define, agree and mobilise Digital Tourism Target Operating Model

Define Tourism's digital Services Assurance Integration and Management Framework (Strategy, Design, Build, Run)

Implement the Governance Framework & Structures for:

• Change, Configuration and Control Body
• Partner Integration Framework
• Acceptance into Service Framework
• Issues & Requests Management

Define Tourism's digital support model and framework to enable the seamless visitor experience and robust support services

Define the high-level Capability and Maturity Model for Digital Tourism

Define and publish the Common Framework to align Business and IT

Define the Visitor Care strategy, digital toolsets requirements and stand-up Visitor Care

Define the Digital Communications strategy & requirements across the Common Framework (Strategy, Design, Build & Run)

Support development of a business case (eg, rough order of magnitude cost elements, vendor quotes) and statements of work to tender for services and budget

This advert was posted by Staffworx Limited – a UK based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised by Staffworx are those of an Agency and/or an Employment Business.

Other suitable opportunities are available at www.staffworx.co.uk/vacancies