Digital Transformation Business Consultant (Middle East Travel & Tourism)

JR United Kingdom; Maidstone; On-site; GBP 45,000 - 70,000; Full time

Job summary

A leading consultancy firm in the UK is seeking a Digital Transformation Business Consultant to support a Middle East client in the travel and tourism sector. The role includes defining digital service frameworks, governance structures, and supporting business case development. Candidates with experience in the travel industry and Middle Eastern operations are encouraged to apply.

Qualifications

• Previous experience in digital transformation and management consulting.
• Experience in the travel & hospitality industry is a definite bonus.
• Ability to work within Middle Eastern markets (UAE or KSA ideally).

Responsibilities

• Define and mobilise the Digital Tourism Target Operating Model.
• Implement governance structures for digital operations.
• Support development of business cases for services and budgets.

Skills

Digital Business Consultancy

Travel & Hospitality industry experience

Middle East working experience

Job description

Social network you want to login/join with:

Digital Transformation Business Consultant (Middle East Travel & Tourism), maidstone

col-narrow-left

Client:

Staffworx

Location:

maidstone, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

col-wide

Job Description:

Digital Tourism Business / Management Consultant - UK contract, Middle East client

Digital Business Consultancy (definition/documentation/presentation) background

Travel & Hospitality industry experience a definite bonus

Any experience of working within the Middle East (UAE or KSA ideally)

UK/remote based, but able to travel (trips no longer that 1-2 weeks max and planned on an ad-hoc basis (3-4 trips during the year)

Define, agree and mobilise Digital Tourism Target Operating Model

Define Tourism's digital Services Assurance Integration and Management Framework (Strategy, Design, Build, Run)

Implement the Governance Framework & Structures for:

• Change, Configuration and Control Body
• Partner Integration Framework
• Acceptance into Service Framework
• Issues & Requests Management

Define Tourism's digital support model and framework to enable the seamless visitor experience and robust support services

Define the high-level Capability and Maturity Model for Digital Tourism

Define and publish the Common Framework to align Business and IT

Define the Visitor Care strategy, digital toolsets requirements and stand-up Visitor Care

Define the Digital Communications strategy & requirements across the Common Framework (Strategy, Design, Build & Run)

Support development of a business case (eg, rough order of magnitude cost elements, vendor quotes) and statements of work to tender for services and budget

This advert was posted by Staffworx Limited – a UK based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised by Staffworx are those of an Agency and/or an Employment Business.

Other suitable opportunities are available at www.staffworx.co.uk/vacancies