Digital Transformation Business Consultant (Middle East Travel & Tourism)

JR United Kingdom; Crawley; Remote; GBP 50,000 - 80,000; Full time

Job summary

A leading consultancy firm is searching for a Digital Transformation Business Consultant to focus on digital tourism strategies for Middle Eastern clients. The role involves defining integrated frameworks, implementing governance structures, and enhancing visitor care strategies, requiring UK-based remote work with occasional travel.

Qualifications

• Background in Digital Business Consultancy required.
• Experience in the Travel & Hospitality industry is a bonus.
• Experience working in the Middle East preferred.

Responsibilities

• Define and implement Digital Tourism Target Operating Model.
• Establish Governance Framework & Structures.
• Support development of a business case for services and budget.

Skills

Digital Business Consultancy

Travel & Hospitality Experience

Effective Communication

Job description

Social network you want to login/join with:

Digital Transformation Business Consultant (Middle East Travel & Tourism), Crawley, West Sussex

Client: Staffworx

Location: Crawley, West Sussex, United Kingdom

Job Category: Other

-

EU work permit required: Yes

Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

Digital Tourism Business / Management Consultant - UK contract, Middle East client

Background in Digital Business Consultancy (definition/documentation/presentation)

Experience in Travel & Hospitality industry is a bonus

Experience working within the Middle East (UAE or KSA preferred)

UK/remote based, with ability to travel (trips no longer than 1-2 weeks, planned on an ad-hoc basis, 3-4 trips per year)

• Define, agree, and mobilise Digital Tourism Target Operating Model
• Define Tourism's digital Services Assurance Integration and Management Framework (Strategy, Design, Build, Run)
• Implement Governance Framework & Structures for:
• Change, Configuration, and Control Body
• Partner Integration Framework
• Acceptance into Service Framework
• Issues & Requests Management
• Define Tourism's digital support model and framework for seamless visitor experience and robust support services
• Define the high-level Capability and Maturity Model for Digital Tourism
• Define and publish the Common Framework to align Business and IT
• Define the Visitor Care strategy, digital toolsets requirements, and establish Visitor Care
• Define the Digital Communications strategy & requirements across the Common Framework (Strategy, Design, Build & Run)
• Support development of a business case (cost elements, vendor quotes) and statements of work for services and budget

This advert was posted by Staffworx Limited – a UK-based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised by Staffworx are those of an Agency and/or an Employment Business.

Other suitable opportunities are available at www.staffworx.co.uk/vacancies