Digital Transformation Business Consultant (Middle East Travel & Tourism)

JR United Kingdom; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading consultancy firm is seeking a Digital Transformation Business Consultant focused on Travel and Tourism for a UK-based contract with Middle East clients. The role involves defining and implementing digital strategies and frameworks to enhance visitor experiences while requiring some travel. Candidates should possess a strong background in digital business consultancy, ideally with experience in the Travel & Hospitality sectors and Middle Eastern markets.

Qualifications

• Background in Digital Business Consultancy with relevant documentation and presentation skills.
• Experience in the Travel & Hospitality industry is a bonus.
• Experience working within the Middle East (UAE or KSA preferred).

Responsibilities

• Define and mobilise the Digital Tourism Target Operating Model.
• Implement Governance Framework & Structures.
• Support development of business case and statements of work.

Skills

Digital Business Consultancy

Visitor Experience Optimization

Change Management

Stakeholder Engagement

Job description

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Digital Transformation Business Consultant (Middle East Travel & Tourism), West London

Client:

Staffworx

Location:

West London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

Digital Tourism Business / Management Consultant - UK contract, Middle East client

Background in Digital Business Consultancy (definition/documentation/presentation)

Experience in Travel & Hospitality industry is a bonus

Experience working within the Middle East (UAE or KSA preferred)

UK/remote based, with ability to travel (trips 1-2 weeks max, 3-4 trips per year, planned ad-hoc)

Define, agree, and mobilise the Digital Tourism Target Operating Model.

Define Tourism's digital Services Assurance Integration and Management Framework (Strategy, Design, Build, Run).

Implement Governance Framework & Structures for:

• Change, Configuration, and Control Body
• Partner Integration Framework
• Acceptance into Service Framework
• Issues & Requests Management

Define Tourism's digital support model and framework to enable seamless visitor experience and robust support services.

Define the high-level Capability and Maturity Model for Digital Tourism.

Define and publish the Common Framework to align Business and IT.

Define the Visitor Care strategy, digital toolset requirements, and establish Visitor Care.

Define the Digital Communications strategy & requirements across the Common Framework (Strategy, Design, Build & Run).

Support development of a business case (e.g., rough order of magnitude cost elements, vendor quotes) and statements of work for tendering services and budget.

This advert was posted by Staffworx Limited – a UK-based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised by Staffworx are those of an Agency and/or an Employment Business.

Other suitable opportunities are available at www.staffworx.co.uk/vacancies