Digital Transformation Business Consultant (Middle East Travel & Tourism)

JR United Kingdom; Liverpool; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

A leading consultancy is seeking a Digital Transformation Business Consultant based in Liverpool, UK, with capabilities in digital tourism projects for Middle Eastern clients. Responsibilities include defining and managing digital frameworks and service models in travel and hospitality. The role involves some travel, emphasizing the need for a candidate with relevant industry experience and digital background.

Qualifications

• Experience in Digital Business Consultancy.
• Background in Travel & Hospitality is a plus.
• Experience working in the Middle East (UAE or KSA ideally).

Responsibilities

• Define Digital Tourism Target Operating Model.
• Implement Governance Framework & Structures.
• Support development of a business case and tender documents.

Skills

Digital Business Consultancy

Travel & Hospitality Experience

Middle East Experience

Job description

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Digital Transformation Business Consultant (Middle East Travel & Tourism), liverpool

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Client:

Staffworx

Location:

liverpool, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

6

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Digital Tourism Business / Management Consultant - UK contract, Middle East client

Digital Business Consultancy (definition/documentation/presentation) background

Travel & Hospitality industry experience a definite bonus

Any experience of working within the Middle East (UAE or KSA ideally)

UK/remote based, but able to travel (trips no longer that 1-2 weeks max and planned on an ad-hoc basis (3-4 trips during the year)

Define, agree and mobilise Digital Tourism Target Operating Model

Define Tourism's digital Services Assurance Integration and Management Framework (Strategy, Design, Build, Run)

Implement the Governance Framework & Structures for:

• Change, Configuration and Control Body
• Partner Integration Framework
• Acceptance into Service Framework
• Issues & Requests Management

Define Tourism's digital support model and framework to enable the seamless visitor experience and robust support services

Define the high-level Capability and Maturity Model for Digital Tourism

Define and publish the Common Framework to align Business and IT

Define the Visitor Care strategy, digital toolsets requirements and stand-up Visitor Care

Define the Digital Communications strategy & requirements across the Common Framework (Strategy, Design, Build & Run)

Support development of a business case (eg, rough order of magnitude cost elements, vendor quotes) and statements of work to tender for services and budget

This advert was posted by Staffworx Limited – a UK based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised by Staffworx are those of an Agency and/or an Employment Business.

Other suitable opportunities are available at www.staffworx.co.uk/vacancies