Digital Transformation Business Consultant (Middle East Travel & Tourism)

JR United Kingdom; Ipswich; On-site; GBP 55,000 - 80,000; Full time

Job summary

A leading consultancy is seeking a Digital Transformation Business Consultant to work on a UK contract supporting clients in the Middle East Travel & Tourism sector. The role involves defining digital frameworks, implementing governance structures, and ensuring seamless visitor experiences. Applicants should have a solid background in digital consultancy, preferably with experience in the travel industry and working knowledge of the Middle East. A flexible approach with travel commitments is essential.

Qualifications

• Background in Digital Business Consultancy.
• Experience in Travel & Hospitality industry is a bonus.
• Experience working within the Middle East (UAE or KSA preferred).

Responsibilities

• Define, agree, and mobilise Digital Tourism Target Operating Model.
• Implement Governance Framework & Structures.
• Support development of a business case and statements of work.

Skills

Digital Business Consultancy

Strategy Development

Project Management

Stakeholder Engagement

Job description

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Digital Transformation Business Consultant (Middle East Travel & Tourism), Ipswich

Client: Staffworx

Location: Ipswich

Job Category: Other

EU work permit required: Yes

Job Views:

6

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

Digital Tourism Business / Management Consultant - UK contract, Middle East client

Background in Digital Business Consultancy (definition/documentation/presentation)

Experience in Travel & Hospitality industry is a bonus

Experience working within the Middle East (UAE or KSA preferred)

UK/remote based, with travel (up to 1-2 weeks per trip, 3-4 trips per year, planned ad-hoc)

• Define, agree, and mobilise Digital Tourism Target Operating Model
• Define Tourism's digital Services Assurance Integration and Management Framework (Strategy, Design, Build, Run)
• Implement Governance Framework & Structures for:
• Change, Configuration, and Control Body
• Partner Integration Framework
• Acceptance into Service Framework
• Issues & Requests Management
• Define Tourism's digital support model and framework for seamless visitor experience and robust support services
• Define high-level Capability and Maturity Model for Digital Tourism
• Define and publish the Common Framework to align Business and IT
• Define Visitor Care strategy, digital toolsets requirements, and establish Visitor Care
• Define Digital Communications strategy & requirements across the Common Framework (Strategy, Design, Build & Run)
• Support development of a business case and statements of work for tendering services and budget

This advert was posted by Staffworx Limited, a UK-based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised are those of an Agency and/or Employment Business.

Other opportunities available at www.staffworx.co.uk/vacancies