Digital Transformation Business Consultant (Middle East Travel & Tourism)

JR United Kingdom; Guildford; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

A UK consultancy is seeking a Digital Transformation Business Consultant, working on tourism projects for a Middle East client. The role requires expertise in digital business consultancy and travel industry knowledge, with occasional travel for client engagement. Successful applicants will develop strategies and frameworks to enhance digital tourism operations.

Qualifications

• Experience in Digital Business Consultancy crucial.
• Background in Travel & Hospitality is a bonus.
• Experience working in the Middle East preferred.

Responsibilities

• Define and mobilise the Digital Tourism Target Operating Model.
• Implement governance frameworks and support services.
• Develop digital strategies and business cases.

Skills

Digital Business Consultancy

Travel & Hospitality

Digital Transformation

Education

Consultancy experience

Job description

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Digital Transformation Business Consultant (Middle East Travel & Tourism), Guildford

Client: Staffworx

Location: Guildford, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views: 3

Posted: 31.05.2025

Expiry Date: 15.07.2025

Job Description:

Digital Tourism Business / Management Consultant - UK contract, Middle East client

Background in Digital Business Consultancy (definition/documentation/presentation)

Experience in Travel & Hospitality industry is a bonus

Experience working within the Middle East (UAE or KSA preferred)

Based in the UK/remote, able to travel (trips no longer than 1-2 weeks, planned ad hoc, approximately 3-4 trips per year)

Define, agree, and mobilise the Digital Tourism Target Operating Model.

Define Tourism's digital Services Assurance, Integration, and Management Framework (Strategy, Design, Build, Run).

Implement Governance Framework & Structures for:

• Change, Configuration, and Control Body
• Partner Integration Framework
• Acceptance into Service Framework
• Issues & Requests Management

Define Tourism's digital support model and framework to enable seamless visitor experiences and robust support services.

Develop the high-level Capability and Maturity Model for Digital Tourism.

Publish the Common Framework to align Business and IT.

Define the Visitor Care strategy, digital toolset requirements, and establish Visitor Care services.

Develop the Digital Communications strategy & requirements across the Common Framework (Strategy, Design, Build & Run).

Assist in developing a business case (cost elements, vendor quotes) and statements of work for tendering services and budgeting.

This advertisement was posted by Staffworx Limited, a UK-based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised are those of an Agency and/or Employment Business.

Explore other opportunities at www.staffworx.co.uk/vacancies