Digital Transformation Business Consultant (Middle East Travel & Tourism)

JR United Kingdom; Chelmsford; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading consultancy is seeking a Digital Transformation Business Consultant based in Chelmsford with expertise in digital business consultancy, particularly within the travel and hospitality industry. The consultant will focus on defining and implementing frameworks for digital tourism while managing relationships with a Middle Eastern client. Occasional travel is required, and candidates with Middle Eastern experience will be preferred. This role offers a competitive salary reflecting the experience and responsibilities involved.

Qualifications

• Background in Digital Business Consultancy.
• Experience in Travel & Hospitality industry is a bonus.
• Experience working within the Middle East (UAE or KSA preferred).

Responsibilities

• Define and mobilise Digital Tourism Target Operating Model.
• Implement Governance Framework for various management structures.
• Support development of business cases and statements of work.

Skills

Digital Business Consultancy

Travel & Hospitality

Governance Frameworks

Visitor Care Strategy

Digital Communications Strategy

Job description

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Digital Transformation Business Consultant (Middle East Travel & Tourism), Chelmsford

Client: Staffworx

Location: Chelmsford

Job Category: Other

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EU work permit required: Yes

Job Views: 3

Posted: 31.05.2025

Expiry Date: 15.07.2025

Job Description:

Digital Tourism Business / Management Consultant - UK contract, Middle East client

Background in Digital Business Consultancy (definition/documentation/presentation)

Experience in Travel & Hospitality industry is a bonus

Experience working within the Middle East (UAE or KSA preferred)

UK/remote based, able to travel (trips no longer than 1-2 weeks, planned ad-hoc, 3-4 trips/year)

Define, agree, and mobilise Digital Tourism Target Operating Model.

Define Tourism's digital Services Assurance Integration and Management Framework (Strategy, Design, Build, Run).

Implement Governance Framework & Structures for:

• Change, Configuration and Control Body
• Partner Integration Framework
• Acceptance into Service Framework
• Issues & Requests Management

Define Tourism's digital support model and framework to enable seamless visitor experience and robust support services.

Define the high-level Capability and Maturity Model for Digital Tourism.

Define and publish the Common Framework to align Business and IT.

Define the Visitor Care strategy, digital toolsets requirements, and establish Visitor Care.

Define the Digital Communications strategy & requirements across the Common Framework (Strategy, Design, Build & Run).

Support development of a business case (cost elements, vendor quotes) and statements of work for tendering services and budgets.

This advert was posted by Staffworx Limited – a UK-based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised are those of an Agency and/or Employment Business.

Other suitable opportunities are available at www.staffworx.co.uk/vacancies