Digital Transformation Business Consultant (Middle East Travel & Tourism)

JR United Kingdom; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading consultancy seeks a Digital Transformation Business Consultant based in Cardiff to work with Middle Eastern clients in the travel and tourism sector. The role involves strategic framework definition and the implementation of governance structures to enhance digital visitor experiences, requiring travel on an ad-hoc basis.

Qualifications

• Experience in digital business consultancy with a focus on documentation and presentation.
• Experience in the travel and hospitality industry is a bonus.
• Familiarity with working in Middle Eastern markets preferred.

Responsibilities

• Define the Digital Tourism Target Operating Model.
• Implement the Governance Framework & Structures for various frameworks.
• Support development of a business case and statements of work.

Skills

Digital Business Consultancy

Travel & Hospitality Experience

Middle East Business Experience

Job description

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Digital Transformation Business Consultant (Middle East Travel & Tourism), cardiff

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Client:

Staffworx

Location:

cardiff, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

Digital Tourism Business / Management Consultant - UK contract, Middle East client

Digital Business Consultancy (definition/documentation/presentation) background

Travel & Hospitality industry experience a definite bonus

Any experience of working within the Middle East (UAE or KSA ideally)

UK/remote based, but able to travel (trips no longer that 1-2 weeks max and planned on an ad-hoc basis (3-4 trips during the year)

Define, agree and mobilise Digital Tourism Target Operating Model

Define Tourism's digital Services Assurance Integration and Management Framework (Strategy, Design, Build, Run)

Implement the Governance Framework & Structures for:

• Change, Configuration and Control Body
• Partner Integration Framework
• Acceptance into Service Framework
• Issues & Requests Management

Define Tourism's digital support model and framework to enable the seamless visitor experience and robust support services

Define the high-level Capability and Maturity Model for Digital Tourism

Define and publish the Common Framework to align Business and IT

Define the Visitor Care strategy, digital toolsets requirements and stand-up Visitor Care

Define the Digital Communications strategy & requirements across the Common Framework (Strategy, Design, Build & Run)

Support development of a business case (eg, rough order of magnitude cost elements, vendor quotes) and statements of work to tender for services and budget

This advert was posted by Staffworx Limited – a UK based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised by Staffworx are those of an Agency and/or an Employment Business.

Other suitable opportunities are available at www.staffworx.co.uk/vacancies