Digital Transformation Business Consultant (Middle East Travel & Tourism)

JR United Kingdom; Basingstoke; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading consultancy is seeking a Digital Transformation Business Consultant based in Basingstoke, specializing in the Middle East's travel and tourism industry. The role involves defining and implementing digital strategies, governance frameworks, and ensuring seamless visitor experiences. Candidates with a solid background in digital business consultancy and relevant industry experience are encouraged to apply.

Qualifications

• Background in Digital Business Consultancy is a must.
• Experience in Travel & Hospitality industry is a bonus.
• Experience in the Middle East (UAE or KSA ideally) is valuable.

Responsibilities

• Define and mobilise Digital Tourism Target Operating Model.
• Implement Governance Framework & Structures.
• Define and publish the Common Framework to align Business and IT.

Skills

Digital Business Consultancy

Change Management

Customer Experience

Job description

Social network you want to login/join with:

Digital Transformation Business Consultant (Middle East Travel & Tourism), Basingstoke

Client:

Staffworx

Location:

Basingstoke

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

Digital Tourism Business / Management Consultant - UK contract, Middle East client

Background in Digital Business Consultancy (definition/documentation/presentation)

Experience in Travel & Hospitality industry is a definite bonus

Experience working within the Middle East (UAE or KSA ideally)

UK/remote based, with ability to travel (trips no longer than 1-2 weeks, planned on an ad-hoc basis, 3-4 trips per year)

Define, agree, and mobilise Digital Tourism Target Operating Model.

Define Tourism's digital Services Assurance Integration and Management Framework (Strategy, Design, Build, Run).

Implement Governance Framework & Structures for:

• Change, Configuration and Control Body
• Partner Integration Framework
• Acceptance into Service Framework
• Issues & Requests Management

Define Tourism's digital support model and framework to enable seamless visitor experience and robust support services.

Define the high-level Capability and Maturity Model for Digital Tourism.

Define and publish the Common Framework to align Business and IT.

Define the Visitor Care strategy, digital toolsets requirements, and establish Visitor Care.

Define the Digital Communications strategy & requirements across the Common Framework (Strategy, Design, Build & Run).

Support development of a business case (including rough order of magnitude cost elements, vendor quotes) and statements of work for tendering services and budgeting.

This advert was posted by Staffworx Limited – a UK-based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised by Staffworx are those of an Agency and/or an Employment Business.

Other suitable opportunities are available at www.staffworx.co.uk/vacancies