Digital Transformation Analyst — Power Platform & MS Tech

Foster + Partners; Greater London; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Private medical insurance

Life assurance

Personal travel insurance

Wellbeing support

Job summary

Foster + Partners is seeking a Business Analyst in London to join the Technology department. You will partner with stakeholders to identify opportunities for improvement, delivering practical, human-centred solutions and driving digital adoption across the organisation.

The role involves shaping processes through As-Is/To-Be analyses, leading change from discovery to implementation, and working with Microsoft Dynamics 365, Azure, and the Power Platform to develop low-code solutions.

Qualifications

• Experience identifying business challenges and translating them into effective solutions.
• Strong stakeholder management and communication skills, with the ability to build trusted relationships.
• A consultative approach to problem-solving, with experience identifying opportunities, evaluating solution options and supporting implementation.
• Experience creating and improving business processes through As-Is and To-Be analysis, while balancing business objectives, user experience and technical constraints.
• Experience working within enterprise systems, with exposure to platforms such as Microsoft Dynamics 365, Salesforce, Oracle, SAP or similar business applications.
• Knowledge of IT Service Management (ITSM) principles and experience working with platforms such as ServiceNow, Freshservice or equivalent service management tools.
• Familiarity with Microsoft technologies, particularly the Power Platform (Power Apps, Power Automate, Power BI, Power Pages and Copilot Studio), Dynamics 365, Microsoft 365 and Azure.

Responsibilities

• Shape and improve business processes that make a real impact across the organisation through business analysis, process improvement, automation and change initiatives.
• Work closely with stakeholders at all levels, balancing business requirements, user needs and technical constraints to deliver practical, human-centred solutions.
• Lead business change from discovery through to implementation, helping teams identify challenges, evaluate options and adopt new ways of working.
• Gain exposure to a broad Microsoft technology stack, including Dynamics 365, Azure, Microsoft 365 and the Power Platform.
• Develop and implement low-code solutions using tools such as Power Apps, Power Automate, Power BI and Copilot Studio.

Skills

Stakeholder management

Communication

Problem-solving

Requirements gathering

Business process optimization

Tools

Microsoft Dynamics 365

Salesforce

Oracle

SAP

ServiceNow

Freshservice

Power Platform

Job description

Foster + Partners is seeking a Business Analyst in London to join the Technology department. You will partner with stakeholders to identify opportunities for improvement, delivering practical, human-centred solutions and driving digital adoption across the organisation.

The role involves shaping processes through As-Is/To-Be analyses, leading change from discovery to implementation, and working with Microsoft Dynamics 365, Azure, and the Power Platform to develop low-code solutions.