Digital Trainer

The Methodist Church in Britain; Leicester; On-site; GBP 32,000 - 46,000; Full time

Job summary

University Hospitals of Leicester NHS Trust is seeking a Digital Trainer to design and deliver training for staff on clinical and business digital systems, including national programmes. The role sits within the Digital Training & Engagement team, coordinating end-user training for IT implementations within project timescales.

The successful candidate will have proven experience in developing and delivering training, with a recognised learning and development qualification or equivalent

Qualifications

• Degree-level education or equivalent experience delivering training services.
• Recognised learning and development qualification.

Responsibilities

• Create and deliver training so staff use clinical and business digital systems efficiently.
• Train staff at all levels on existing clinical systems and new systems introduced by the Trust or national programmes.
• Coordinate end-user training for IT system implementations within project timescales.
• Identify training needs for each job role and tailor lesson plans accordingly.
• Assist in designing and delivering high-quality digital training for Trust staff.
• Maintain a thorough understanding of clinical information systems and related working processes across the Trust.
• Provide training, support and guidance on Microsoft Office products.
• Support Information Governance training and help the Trust meet targets within national guidelines and strategies.
• Educate staff to use new technology that may significantly alter existing roles.
• Promote a positive attitude towards digital change, information use and data collection.
• Support the transfer and expansion of existing digital skills to meet new requirements.

Skills

Microsoft Office

Training delivery

Communication skills

IT training

End-user training

Education

Degree-level education

Learning and development qualification

Job description

A Digital Trainer post in the Digital Training & Engagement team at University Hospitals of Leicester NHS Trust, covering the Trust's clinical and business digital systems. The work is designing and delivering courses so that staff can use new systems, including national programmes, and supporting Information Governance training. It sits within the Digital Portfolio and involves coordinating end-user training for IT implementations within project timescales. Candidates need a proven record in developing and delivering training, with a recognised learning and development qualification or equivalent experience.

What the job involves

• Create and deliver training so staff use clinical and business digital systems efficiently and effectively
• Train staff at all levels on existing clinical systems and new systems introduced by the Trust or national programmes
• Co-ordinate end-user training for national and local IT system implementations within agreed project timescales
• Identify training needs for each job role and tailor lesson plans accordingly
• Assist in designing and delivering high-quality digital training for Trust staff
• Maintain a thorough understanding of clinical information systems and related working processes across the Trust
• Provide training, support and guidance on Microsoft Office products
• Support Information Governance training and help the Trust meet targets within national guidelines and strategies
• Educate staff to use new technology that may significantly alter existing roles
• Promote a positive attitude towards digital change, information use and data collection
• Support the transfer and expansion of existing digital skills to meet new requirements

Qualifications

• Degree-level education or equivalent experience delivering training services
• Recognised learning and development qualification

Experience

• Proven track record in training development and delivery to staff at all levels
• Course development, planning and delivery
• Contributing to a multi-disciplinary team and to policies and procedures
• Developing and executing testing plans

Skills & knowledge

• High proficiency in IT tools, particularly Microsoft Office, and advanced keyboard skills
• Knowledge of health services and clinical workflows relevant to EPR in an NHS setting
• Methodical, disciplined approach to working practices
• Ability to communicate complex operational requirements, such as performance monitoring
• Ability to perform under pressure with unpredictable workload and conflicting priorities
• Good training technique and delivery, with a quality-focused, innovative approach

Other

• Formal and informal communication, orally and in writing, with colleagues at all levels
• Effective presentation skills suited to a range of audiences
• Undertaking duties in line with legislation, policies and procedures, and to time

Nice to have

• Experience of digital or IT clinical systems change or project management
• Familiarity with a hospital environment and the role of EPR systems in the Trust's clinical and business operation