Digital Trading Operations Analyst

Boots UK; Nottingham; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Retirement plan

Annual bonus

Employee discounts

Maternity/paternity leave

Job summary

Boots UK is seeking a Digital Trading Operations Assistant to support the Nottingham Support Office. You will help troubleshoot website issues, monitor order problems and produce daily and ad-hoc reports to improve customer journeys and online performance.

The role is a 12-month fixed-term contract, full-time in-office, with exposure to multiple teams including Digital, Logistics and IT to drive growth and customer satisfaction.

Qualifications

• Experience analysing data to extract insights and drive decisions.
• Ability to create clear, actionable reports from data.
• Comfort working with multiple teams and stakeholders.

Responsibilities

• Troubleshoot website issues and monitor order problems.
• Create and maintain operational reports for the digital trading team.
• Analyse data to identify opportunities to improve the online shopping experience.

Skills

Data analysis

Report creation

Cross-functional collaboration

Microsoft Office

Communication skills

Problem solving

Numeracy

Tools

Excel

Job description

Boots UK is seeking a Digital Trading Operations Assistant to support the Nottingham Support Office. You will help troubleshoot website issues, monitor order problems and produce daily and ad-hoc reports to improve customer journeys and online performance.

The role is a 12-month fixed-term contract, full-time in-office, with exposure to multiple teams including Digital, Logistics and IT to drive growth and customer satisfaction.