Digital Trade Assistant

Annsummers.com; United Kingdom; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

28 days holiday + service days

Birthday off

Holiday purchase scheme

Workplace pension

50% staff discount

Staff sample sales

Reward Gateway perks

Learning platform THRIVE

Employee Support Programme

Eye care vouchers

Season Ticket Loan

Job summary

Ann Summers is recruiting a Digital Trade Assistant to support daily trading and merchandising of the website, uploading products via Salesforce and ensuring content accuracy across pages. You will help with testing, analytics, and site improvements to deliver a seamless online customer experience.

The role sits in a hybrid environment at our head office with flexible hours, offering a 50% staff discount, birthday day off, and a range of wellbeing and lifestyle perks.

Qualifications

• Interest in ecommerce, digital merchandising or online retail.
• Excellent attention to detail and strong organisational skills.
• Comfortable working with data, systems and multiple priorities.
• Proactive and curious approach to problem-solving.
• Strong communication skills and confidence working with different teams.
• Passion for delivering outstanding online customer experiences.
• Affinity with our brand, products and values.

Responsibilities

• Support day-to-day trading and merchandising of the Ann Summers website.
• Upload products and catalogues through Salesforce.
• Update product imagery, content and product detail pages.
• Assist with website testing, quality checks and site functionality reviews.
• Monitor website performance and support analytics and reporting.
• Conduct regular site reviews to ensure content is accurate and up to date.
• Support visual merchandising of the website alongside the Digital Trading team.
• Manage and enrich product data through the PIM platform.
• Be a true ambassador, championing our people values at all times.

Skills

Ecommerce interest

Attention to detail

Organisational skills

Data handling

Problem solving

Communication skills

Brand alignment

Job description

Digital Trade Assistant

Based at our Head Office in Whyteleafe, Surrey (CR3 0GG), just outside of Croydon.

Hybrid working, 2 days at head office and 3 days working from home, plus flexi core hours.

Our benefits are worth getting excited about... 50% staff discount, colleague social events and a paid day off for your Birthday, to name a few!

Love ecommerce, data and creating a seamless online customer experience?

We're looking for a Digital Trade Assistant to join our Digital team at Ann Summers. This is a fantastic opportunity for someone looking to start or develop their career in ecommerce, digital trading and online merchandising within one of the UK's most iconic retail brands.

The role

Working closely with the Digital Trading Executive, you'll help drive the performance of our websites by ensuring products, content and campaigns are accurately represented online. From launching new products and updating site content to analysing performance and identifying trading opportunities, you'll play an important role in delivering an engaging and commercially successful customer experience.

• Supporting the day-to-day trading and merchandising of the Ann Summers website.
• Uploading products and catalogues through Salesforce.
• Updating product imagery, content and product detail pages.
• Assisting with website testing, quality checks and site functionality reviews.
• Monitoring website performance and supporting with analytics and reporting.
• Conducting regular site reviews to ensure content is accurate and up to date.
• Supporting the visual merchandising of the website alongside the Digital Trading team.
• Managing and enriching product data through our PIM platform.
• Be a true ambassador, championing our people values at all times.

What we’re looking for

• A keen interest in ecommerce, digital merchandising or online retail.
• Excellent attention to detail and strong organisational skills.
• Comfortable working with data, systems and multiple priorities.
• A proactive and curious approach to problem-solving.
• Strong communication skills and confidence working with different teams.
• A passion for delivering outstanding online customer experiences.
• An affinity with our brand, products and values.

At Ann Summers, we are proud to continue embracing inclusion, diversity, and equality in our everyday practices, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views.

What do we bring to the party?

Being part of the AS team offers some fab benefits, not only is it a great business to be part of, but you will also enjoy:

• 28 days holiday (including Bank Holidays), plus an extra day for each year you're with us, up to a set limit.
• Your birthday off, because it's worth celebrating!
• Holiday purchase scheme for a little extra flexibility
• Workplace pension
• 50% staff discount and sample sales
• Reward Gateway that's packed with perks and savings
• Regular social events and engagement initiatives
• Access to THRIVE, our brilliant learning platform
• Employee Support Programme via the Retail Trust
• Eye care vouchers
• Free onsite parking or a Season Ticket Loan

A bit about Ann Summers

You might know us as the destination for must-have lingerie, or even the inventors of the Rampant Rabbit, and you're right, but we're SO much more than that...

We're a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE!

Your candidate journey

If your application is successfully shortlisted, youwill be contacted for an initial telephone chat to discuss the role and your experience.

If your application progresses to the interview stage, you will be invited to Head Office to take part in an interactive, task-based interview.

We regret that due to high volumes, we are unable to acknowledge every application.

Unfortunately, we cannot offer sponsorship for this role, applicants must have the right to work in the UK.

Ann Summers complies with all GDPR policies, and by responding to this ad, your details will be kept on record for a total of 12 months unless expressed otherwise.

#HOL