Digital & Technology Solutions Apprentice - Slhd

St.Leger Homes; Doncaster; On-site; GBP 18,000 - 25,000; Full time

Job summary

A leading social housing provider in Doncaster is seeking a Digital & Technology Solutions Apprentice. This apprenticeship offers training in IT support, project assistance, and system maintenance, with opportunities for permanent roles post-apprenticeship. The role includes hands-on experience and support from career coordinators.

Qualifications

• Providing first-line support for desktop and mobile equipment.
• Assisting with IT systems maintenance.

Responsibilities

• Supporting ICT projects including data analysis and system design.
• Building relationships with colleagues and service providers.

Skills

Customer Support

Data Analysis

IT Support

Job description

Digital & Technology Solutions Apprentice - Slhd

Join to apply for the Digital & Technology Solutions Apprentice - Slhd role at St Leger Homes of Doncaster.

St Leger Homes is an award-winning, customer-focused social housing provider managing over 20,000 homes on behalf of Doncaster Council.

Although a permanent job cannot be guaranteed at the end of the apprenticeship, our Career Start Co-ordinators will support the apprentice in applying for permanent positions either at St. Leger Homes or elsewhere.

Responsibilities include:

1. Providing advice and first-line support regarding desktop and mobile equipment and software.
2. Assisting with the implementation and maintenance of the organisation's main IT systems.
3. Supporting ICT projects, including business, systems, and data analysis, system design, report production, training, and 1st line support.
4. Building and maintaining effective relationships with colleagues, managers, and service providers.
5. Contributing to value for money and continuous improvement initiatives through suggestions for efficiency savings and service enhancements.
6. Extracting and collating data from various sources for preliminary analysis.
7. Researching IT issues.
8. Supporting team members in delivering IT projects as per service plans.

Training will be provided at the workplace and Sheffield Hallam University.

Details:

• Full-time, 37 hours/week, Monday - Friday
• Seniority level: Internship
• Employment type: Full-time
• Job functions: Design, Art/Creative, and Information Technology
• Industry: Operations Consulting