Digital & TEC Programme Manager

WMJobs; Oldbury; Híbrido; GBP 62.000 - 66.000; Jornada completa

Descripción de la vacante

Sandwell Council’s BCF Commissioning Team is seeking a strategic Digital & TEC Programme Manager to lead TEC strategy across Adult Social Care and partners. This permanent, full-time role is based from Oldbury with a hybrid pattern of three days in the office and two at home.

You will provide senior leadership, translate strategy into delivery, manage budgets and projects, and work with NHS, housing and VCSE partners to improve prevention, independence and digital inclusion.

Formación

• Significant leadership experience within Technology Enabled Care or related field.
• Experience leading complex programmes from design to delivery and evaluation.
• Strong understanding of TEC, digital care technologies and innovation.
• Experience working with health and local government partners.

Responsabilidades

• Lead the strategic development and delivery of Technology Enabled Care across Sandwell Place.
• Develop and implement TEC action plan with measurable, sustainable delivery.
• Provide professional leadership on TEC, digital care technologies and innovation.
• Oversee end-to-end TEC pathways, digital equipment solutions and monitoring models.
• Manage service performance, quality assurance, safeguarding, governance, risk and improvement.
• Lead TEC operational staff, ensuring supervision and workforce development.
• Champion co-production and digital inclusion for accessible services.
• Collaborate with NHS, housing, VCSEs and suppliers to strengthen pathways.
• Position TEC within prevention, reablement, discharge and community support.
• Lead service redesign and readiness for digital change; update workflows.
• Use data and user insight to improve delivery and demonstrate value.
• Prepare reports, dashboards, and assurances for senior boards.

Conocimientos

Strategic leadership

Programme management

Digital transformation

Adult Social Care

Stakeholder engagement

Data-informed decision making

Descripción del empleo

Sandwell Metropolitan Borough Council,

Job Title: Digital & TEC Programme Manager

Grade/Salary: Band J, SCP 48-51 (£62,179 - £65,938 per annum)

Contract Type: Permanent, Full-time

Working Pattern: Monday – Friday, 37 hours

Location: Sandwell Council House, Freeth St Oldbury B69 3DE

Closing Date: 11/11/2026

Sandwell Council’s BCF Commissioning Team is seeking a strategic and experienced Digital & TEC Programme Manager on a permanent, full-time basis based from its Oldbury office. The organisation is operating to a hybrid working model with 3 days in the office and 2 days working from home.

The opportunity

Technology Enabled Care is central to Sandwell’s ambition to help residents live independently, safely and well for longer. We are seeking an experienced Programme Manager to provide strategic system leadership while ensuring that TEC services are translated into clear, safe, sustainable and high-quality operational delivery.

This is a visible and influential role across Adult Social Care and the wider Sandwell Place. You will act as Sandwell’s professional lead for TEC and digital care technologies, advising senior leaders and shaping the future direction of the programme. You will bring together strategy, programme delivery, operational management, service transformation and partnership working, with a clear focus on prevention, personalisation, digital inclusion and improved outcomes for residents.

About The Role

Reporting to the BCF Programme Lead, you will lead the strategic development and operational delivery of TEC across Sandwell. You will align the programme with relevant national agendas, Council and Integrated Care System digital strategies, emerging evidence and local Better Care Fund priorities.

In this role you will:

• lead the strategic development and delivery of Technology Enabled Care across Sandwell Place;
• develop and implement Sandwell’s TEC action plan, ensuring that agreed priorities are converted into coordinated, measurable and sustainable delivery;
• provide professional leadership and expert advice on TEC, digital care technologies and innovation;
• oversee end-to-end TEC pathways, digital equipment solutions and proactive monitoring models;
• manage service performance, quality assurance, safeguarding, governance, risk and continuous improvement;
• lead and support TEC operational staff, digital care coordinators and project officers, ensuring effective supervision, appraisal and workforce development;
• champion co-production and digital inclusion so services are accessible, personalised, practical and trusted;
• work with Council services, the NHS, primary and community care, housing, VCSE organisations, providers and suppliers to strengthen integrated pathways;
• position TEC within prevention, early intervention, reablement, discharge to assess and community support;
• lead service redesign and organisational readiness for digital change, including workforce capability, new workflows and modern TEC platforms;
• use performance information, evidence, evaluation and user experience to improve delivery and demonstrate impact;
• prepare reports, business cases, Cabinet briefings, dashboards and assurance updates for senior boards and partnership forums;
• manage TEC budgets, forecasting, procurement, contracts and funding opportunities, ensuring value for money and sustainability; and
• represent Sandwell at local, regional and national forums, identifying emerging opportunities and risks in digital care technology.

About You

You will be a credible and collaborative programme leader who can turn strategic ambition into well-governed delivery. You will understand that successful TEC transformation depends on people, pathways, evidence and trust as much as it depends on technology.

You will be able to demonstrate:

• significant leadership experience within Technology Enabled Care, digital transformation, Adult Social Care, health or a closely related environment;
• experience of leading complex programmes or service transformation from design through implementation, embedding and evaluation;
• experience of managing operational services, including people, budgets, contracts, risks, performance and quality;
• a strong understanding of how technology can support prevention, independence, reablement, hospital discharge and community-based care;
• knowledge of proactive, preventative and reactive TEC models, digital inclusion and the safe use of digital care technologies;
• strong partnership-working skills and experience of influencing senior stakeholders across organisational boundaries;
• experience of co-production and engagement with people who draw on services, carers and frontline staff;
• confidence in using data, evidence, evaluation and user insight to improve outcomes and demonstrate value for money;
• excellent written and verbal communication skills, including preparation of reports and business cases for senior audiences; and
• A commitment to equality, safeguarding, accountability and Sandwell’s One Team values and behaviours.
• Knowledge of local government finance, commissioning, interoperability, digital care records, sensor technologies or AI-enabled monitoring would be valuable.
• You should be able to travel across Sandwell and the wider West Midlands when required.

Why join Sandwell Council?

Our work has a direct impact on people’s lives. This role offers the opportunity to shape a major area of Adult Social Care transformation, strengthen integrated working with health and community partners, and build a coherent TEC offer that supports independence and better outcomes across the borough.

You will join a values-led organisation with a strong focus on inclusion, development, accountability and working as One Team. The role offers flexible and hybrid working in line with service requirements.