Digital Service Lead - Central Government

Spinwell Global; Aberdeen City; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Spinwell Global in Aberdeen is seeking a Digital Service Lead for a 6-month contract with hybrid working (3 days on site). The role focuses on delivering digital and IT change end-to-end within a public sector context.

The successful candidate will plan delivery, manage suppliers, report to the CDIO and the Digital Investment Governance Committee, and establish lightweight delivery standards for a small organisation while transitioning work to a permanent delivery function.

Qualifications

• Track record in end-to-end digital and IT change delivery.
• Experience managing third-party suppliers and MSPs.
• Able to set delivery standards for a small organisation.
• Confidently report delivery status to executives.
• Willing to deliver hands-on delivery and set standards.

Responsibilities

• Take prioritised demand from the digital front door and define it as deliverable work scope, outcome, business owner, cost and timeline.
• Plan and run delivery, whether executed by IC, a supplier or internally, owning milestones, dependencies and critical path through to acceptance.
• Manage supplier and IC delivery against agreed scope, cost and timescale, including change control, acceptance criteria and sign-off.
• Track delivery against estimate, and evidence where the IC interface constrains it, to inform the target IT operating model and the separation case.
• Provide delivery status, risks and spend into the portfolio reporting to the CDIO and the Digital Investment Governance Committee.
• Establish delivery standards and templates proportionate to a small organisation, covering initiation, stage gates, reporting and closure.
• Transition delivered work into business ownership and support, capture benefits and lessons learned, and hand over a running delivery function to the permanent team.

Skills

Digital delivery

IT change management

Vendor management

Executive reporting

Hands-on delivery

Job description

Role: Digital Service Lead REF 107100

Contract Length: 6 months

Location: Hybrid/Aberdeen (3 days per week on site)

IR35: Inside

Pay Rate to Intermediary: Market Rate

Security Clearance: BPSS

About the Role

Spinwell is recruiting for a Digital Service Lead an excellent opportunity within the public sector.

Key Responsibilities

• Take prioritised demand from the digital front door and define it as deliverable work scope, outcome, business owner, cost and timeline.
• Plan and run delivery, whether executed by IC, a supplier or internally, owning milestones, dependencies and critical path through to acceptance.
• Manage supplier and IC delivery against agreed scope, cost and timescale, including change control, acceptance criteria and sign-off.
• Track delivery against estimate, and evidence where the IC interface constrains it, to inform the target IT operating model and the separation case.
• Provide delivery status, risks and spend into the portfolio reporting to the CDIO and the Digital Investment Governance Committee.
• Establish delivery standards and templates proportionate to a small organisation, covering initiation, stage gates, reporting and closure.
• Transition delivered work into business ownership and support, capture benefits and lessons learned, and hand over a running delivery function to the permanent team.

Essential Skills and Experience

• Track record delivering digital and IT change end to end, from definition through to acceptance and transition into support.
• Experience managing delivery by third parties suppliers, shared services or managed service providers including change control and sign-off.
• Able to establish portfolio and delivery standards proportionate to a small organisation, rather than importing a heavyweight method.
• Confident reporting delivery status, risk and spend to an executive audience and an investment committee.
• Hands on: willing to run delivery personally as well as set the standards for it.
• Able to hand over a working delivery function, with benefits and lessons captured.

Desirable Skills and Experience

• Experience of corporate systems delivery (ERP, CRM, cloud, M365, data platforms).
• Public sector or arm's length body delivery experience, including approval and assurance regimes.
• Experience supporting a separation or transition away from shared corporate services.

Disability Confident Scheme

The client supports the Disability Confident Scheme and is committed to providing fair and inclusive recruitment opportunities. Candidates with a disability who meet the minimum essential criteria for the role may be eligible for an interview under the scheme. Where application volumes are particularly high, the client may shortlist those candidates who best meet the role requirements.

Armed Forces Covenant

The client supports the Armed Forces Covenant and is committed to helping veterans and military spouses or partners access employment opportunities. Eligible veterans and spouses or partners of Armed Forces personnel who meet the minimum essential criteria may qualify for an interview under the client's applicable recruitment scheme. Where application volumes are particularly high, shortlisting may be necessary.

Reasonable Adjustments

If you require reasonable adjustments at any stage of the recruitment process, or would prefer an alternative or more accessible method of communication, please let us know. We will work with you and the client to accommodate your needs wherever reasonably possible.

Candidate Privacy Notice

By applying for this vacancy, you acknowledge that Spinwell Global Limited will process your personal information for recruitment purposes and may contact you about other suitable opportunities. Your details may be retained for up to 24 months from your last meaningful interaction with us, in accordance with our Recruitment & Website Privacy Notice, available at www.spinwellglobal.com .