Digital Sales Platform Manager

Wenzel's the Bakers Ltd.; Watford; On-site; GBP 45,000 - 55,000; Full time

Job summary

An established industry player is seeking a Digital Sales Platform Manager to enhance online revenue and manage key partnerships. This role involves strategizing promotions, collaborating with marketing, and analyzing platform performance to drive growth. The company values community and innovation, offering a supportive environment for employees to thrive. With a focus on e-commerce and digital solutions, this position presents an exciting opportunity to shape the future of online sales in a dynamic market. Join a team committed to excellence and be part of a thriving business dedicated to quality and customer satisfaction.

Benefits

Free lunch on workdays

50% staff discount instore

Company pension scheme

Private healthcare insurance

Additional holiday on birthday

Unlimited coffee and tea

Qualifications

• Strong understanding of emerging technologies and commercial opportunities.
• Proven ability to set, monitor, and achieve performance targets.

Responsibilities

• Drive online and digital partnership revenue.
• Manage key delivery aggregators and oversee promotions.
• Conduct performance analysis and report findings.

Skills

Digital Sales Management

E-commerce Strategy

Performance Analysis

Relationship Building

Promotions Planning

Education

Relevant Work Experience

Job description

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About us: Wenzels the Bakers is a family-founded business that has been serving local communities with quality baked goods since 1975. At Wenzels, our ethos centres around community, quality, and innovation. We take pride in fostering a supportive workplace culture where every team member can thrive. Were committed to providing excellent products, exceptional service, and an environment where employees feel valued and empowered.

Job Summary: The Digital Sales Platform Manager at Wenzels is responsible for driving online and digital partnership revenue, ensuring sustained growth in both turnover and platform performance. This role involves the direct management of key delivery aggregators, including Uber Eats, Deliveroo, Just Eat, and Too Good to Go, with responsibilities covering:

• Planning and executing promotions and offers.
• Collaborating with the marketing team on offers, promotions, menu optimisation, and seasonal events.
• Managing platform performance and driving growth.
• Conducting detailed analysis of platform performance and reporting to line manager.
• Ensuring effective communication between the digital team and in-store teams.
• Training and developing store teams to enhance their understanding of digital platforms and how their in-store actions impact performance.
• Working with the development team to enhance in-house software, improving digital performance.
• Overseeing menu management, product placement, digital content, and pricing strategy.
• Ensuring consistency across all platforms.
• Identifying areas for improvement using platform metrics and implementing action plans accordingly.
  
  

Additional Responsibilities

• E-commerce & Click and Collect Management Overseeing and driving web sales performance via Wenzels in-house e-commerce platform.
• Revenue Growth & Innovation Proactively identifying new revenue opportunities, targeting non-spenders, and responding to market trends with strategic proposals.
  
  

Required Skills & Experience

• Strong understanding of emerging technologies and commercial opportunities.
• Ability to develop relationships with key decision-makers and industry influencers.
• Proven ability to set, monitor, and achieve performance targets.
• Experience in delivering creative solutions to drive sales and engagement.
• Relevant work experience in digital sales, e-commerce, or platform management.
  
  

Salary, Perks & Benefits

• Salary £45,000 - £55,000
• Free lunch on the days you work
• 50% staff discount instore
• Enrolment into the company pension scheme.
• Individual private healthcare insurance
• An additional holiday day on or around your birthday.
• Unlimited 100% Arabica fresh ground coffee, tea, or other hot drinks.
  
  

Working Conditions

• Full-time position with potential for occasional evening or weekend work depending on role requirements.
• This is an office-based role within our Head Office at Sunley House Olds Approach, Northwood, Watford, WD18 9TB, with occasional travel to various shop locations where required.
  
  

Wenzels The Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Please be advised that due to the volume of applications that are made, the Company is unable to respond to every application. If you have not heard from us within a week of your application, unfortunately you have been unsuccessful on this occasion.

REF: WENHO

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Marketing Services

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