Digital Release Analyst

NatWest Group; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Digital Release Analyst to manage the end-to-end delivery of digital releases across various platforms. This role offers a unique opportunity to engage with stakeholders at all levels while ensuring that brand and customer experience are prioritized. You will thrive in a fast-paced environment, utilizing your expertise in digital channels and Agile methodologies to deliver impactful changes. If you are passionate about digital transformation and eager to contribute to innovative solutions, this position is perfect for you.

Qualifications

• Proven experience in managing digital releases and changes.
• Ability to engage with stakeholders and manage risks effectively.

Responsibilities

• Manage end-to-end delivery of digital releases and changes.
• Plan and run activities to support new releases across digital platforms.

Skills

Digital channels expertise

Agile methodology

Change delivery

Root cause analysis

Effective communication

Tools

Idea 2 Value tools

Job description

Join us as a Digital Release Analyst

• We’ll look to you to plan, run and deliver end-to-end releases within a release train or manage components of projects or programmes
• You’ll be supporting the team to realise strategy, propositions and capabilities within digital channels to required time, quality and within risk appetite
• This is an opportunity to gain exposure as you build and maintain positive working relationships with stakeholders across multiple franchises and functions and at different levels of hierarchy, including respective delivery partners

What you'll do

As a Digital Release Analyst, you’ll be managing the end-to-end delivery of digital releases and other changes to digital channels from inception through to post-live validation and monitoring, while making sure that the brand, customer experience and impacts on engagement are considered at every stage.

You’ll also be

• Planning, running and delivering activities in a timely manner to support the implementation of new releases across digital platforms which support the vision and purpose
• Defining and undertaking readiness activity, making sure that all required logistics for the implementation event are fully planned and cascaded across all relevant stakeholders
• Making sure that there’s robust risk management by actively managing risks and dependencies, providing cross-team synchronisation and developing activities to adequately embed release changes within the business
• Completing required governance activities associated with each digital release in collaboration with relevant teams

The skills you'll need

To thrive in this role, you’ll need the ability to provide expertise in digital channels, including mobile, online and digital propositions. You’ll also need an understanding of Agile methodology and experience in business change delivery, coupled with the ability to deliver initiatives through Agile ways of working, harnessing digital and technological advances that benefit customers. You'll be able to manage a number of concurrent tasks relating to the delivery of mobile releases in a fast paced environment to time and quality.

In addition, you’ll bring:

• An understanding of and proven experience in change framework and Idea 2 Value tools and methodologies
• Experience in root cause analysis and the ability to pay attention to detail to enable effective problem solving
• The ability to demonstrate creative thinking
• The ability to adapt to quickly changing environments
• Effective written and verbal communication skills, with the ability to engage with customers and colleagues effectively