Digital Records Officer

Buckinghamshire Healthcare NHS Trust; Aylesbury; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Flexible working options

NHS pension

Annual leave entitlement

Health & wellbeing services

NHS discount schemes

Job summary

Buckinghamshire Healthcare NHS Trust is seeking a proactive Digital Records Officer to support digital records services across the Trust, including EPR digitisation, data quality and paper-reduction workstreams. The role requires coordination across Medical Records, Digital, IT and clinical teams to ensure accurate patient information and resilient records services.

The post is based at Stoke Mandeville Hospital in Aylesbury and offers opportunities to develop skills within a supportive NHS

Qualifications

• Educated to degree level or equivalent in health/medical records environment.
• Working towards or holds a professional qualification in records/information management or related field.
• Evidence of continuing professional development relevant to health records, information governance or digital/clinical systems.

Responsibilities

• Coordinate the Clinical Change Advisory Group processes and governance.
• Provide first-line support for Evolve and records-related system issues.
• Support EPR digitisation, scanning, data migration and paper-reduction workstreams.
• Coordinate and monitor post and print services, including costs and supplier performance.
• Support Medical Records resilience by maintaining knowledge across key areas and providing cover as needed.
• Liaise with clinical, operational, digital, IT and supplier teams to resolve issues and drive service improvement.
• Monitor risks and escalate concerns where required.

Skills

Confidentiality & IG principles

Microsoft Office & clinical systems

Education

Bachelor-level degree or equivalent

Professional qualification in records/information management

CPD in health records/IG

Tools

Evolve

Electronic records management

Job description

Site Stoke Mandevil Hospital Town Aylesbury Salary £32,073 - £39,043 Per annum (Pro rata for part time) Salary period Yearly Closing 07/10/2026 23:59

Be part of our BHT family

Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.

We care for over half a million patients every year:

• Provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandevil Hospital, the birthplace of the Paralympics
• Nationally recognised for urology and skin cancer services
• Regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
• Deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.

More than 6,500 people from different nations, cultures and backgrounds work for us.

We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.

We pride ourselves in being a great place to work and invite you to join our BHT family.

Job overview

We are looking for a proactive and organised Digital Records Officer to support the delivery and development of digital records services across the Trust.

The post will work across a varied portfolio including clinical systems support, EPR digitisation, Clinical Change Advisory Group coordination, post and print services, and wider Medical Records service resilience. The role will support the safe, accurate and timely management of patient information, help resolve digital records issues, coordinate actions across teams and contribute to the Trust’s transition towards more efficient digital ways of working.

This is a varied role requiring strong organisational, communication and problem-solving skills, with the ability to work across Medical Records, Digital, Clinical Systems, EPR and operational teams.

Main duties of the job

The Digital Records Officer will support the delivery of digital records and associated operational services across the Trust.

• Supporting the Clinical Change Advisory Group, including coordination of requests, actions and governance documentation.
• Providing first-line support for Evolve and records-related clinical system issues.
• Supporting EPR digitisation, scanning, migration, data quality and paper-reduction workstreams.
• Coordinating and monitoring post and print services, including supplier performance, service issues and cost improvement opportunities.
• Supporting Medical Records service resilience by maintaining knowledge across key operational areas and providing cover during periods of absence or service pressure.
• Liaising with clinical, operational, digital, IT, Information Governance and supplier teams to resolve issues and support service improvement.
• Monitoring risks, actions and recurring issues, escalating concerns where required.

What does Buckinghamshire Healthcare NHS Trust offer you?

• As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

• We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.
• A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.

What do we stand for?

• Our vision is to provide outstanding care, support healthy communities and be a great place to work.
• Our mission is to provide personal and compassionate care every time.
• Our care values are collaborate, aspire, respect and enable.

Detailed job description and main responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

Person specification

EDUCATION, QUALIFICATIONS & TRAINING

• Educated to degree level in a relevant subject, or equivalent level of experience and knowledge gained within a health/medical records, information management or clinical administration environment
• Working towards, or holds, a relevant professional qualification (e.g. Institute of Health Records & Information Management (IHRIM), records/information management, or a project/change management qualification) or equivalent experience
• Evidence of continuing professional development relevant to health records, information governance or digital/clinical systems

EXPERIENCE

• Significant experience of working within a Medical/Health Records or clinical administration service in a healthcare setting
• Experience of taking ownership for a defined governance or change-control process (e.g. coordinating and being accountable for the outcomes of a group such as a Clinical Change Advisory Group), including maintaining registers, escalating risks and driving the process forward
• Experience of records digitisation, scanning, data migration or transition from paper to digital processes
• Experience of using and supporting electronic document/records management systems and/or Electronic Patient Record (EPR) systems (e.g. Evolve, scanning and Ticketing systems)

SKILLS, ABILITIES & KNOWLEDGE

• Sound knowledge of confidentiality, data protection and information governance principles, including the Data Protection Act 2018/UK GDPR
• Good working knowledge of Microsoft Office and clinical/records systems, with accurate keyboard skills

SPECIAL CIRCUMSTANCES

• Ability and willingness to travel between Trust sites as required by the role

PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.

Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.

Application deadline: This post will close on the closing date stated at midnight, however if we receive a large number of applications or there is a change in circumstance, we may be required to close a job before the advertised date.

Contacting you: We will contact candidates through the email address supplied on their application form. Please make sure you check this regularly.

Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records (ESR) system.

Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into.

Travel expenses: It is Trust policy that travel expenses for interviews will not be reimbursed.

Smoking: All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited.