Digital Records Officer

BUCKINGHAMSHIRE HEALTHCARE NHS TRUST; Aylesbury; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Flexible working

NHS pension

Generous annual leave

Health and wellbeing services

Job summary

Buckinghamshire Healthcare NHS Trust is seeking a proactive and organised Digital Records Officer to support the delivery and development of digital records services across the Trust. The post will work across clinical systems support, EPR digitisation, data quality and paper reduction within Medical Records and Digital teams.

This varied role requires strong organisation, communication and problem solving, with opportunity to influence service resilience and efficiency.

Qualifications

• Proactive and organised candidate with strong coordination and communication skills.

Responsibilities

• Support the Clinical Change Advisory Group, coordinating requests, actions and governance docs.
• Provide first-line support for Evolve and records-related clinical system issues.
• Support EPR digitisation, scanning, migration, data quality and paper reduction workstreams.
• Coordinate and monitor post and print services, including supplier performance and cost improvements.
• Support Medical Records resilience by maintaining knowledge across key operational areas and providing cover during absences.
• Liaise with clinical, operational, digital, IT, IG and supplier teams to resolve issues and drive improvements.
• Monitor risks, actions and recurring issues, escalating concerns as needed.

Job description

We are looking for a proactive and organised Digital Records Officer to support the delivery and development of digital records services across the Trust. The post will work across a varied portfolio including clinical systems support, EPR digitisation, Clinical Change Advisory Group coordination, post and print services, and wider Medical Records service resilience. The role will support the safe, accurate and timely management of patient information, help resolve digital records issues, coordinate actions across teams and contribute to the Trust's transition towards more efficient digital ways of working. This is a varied role requiring strong organisational, communication and problem-solving skills, with the ability to work across Medical Records, Digital, Clinical Systems, EPR and operational teams. The Digital Records Officer will support the delivery of digital records and associated operational services across the Trust. Key duties include:

Key duties

• Supporting the Clinical Change Advisory Group, including coordination of requests, actions and governance documentation.
• Providing first-line support for Evolve and records-related clinical system issues.
• Supporting EPR digitisation, scanning, migration, data quality and paper-reduction workstreams.
• Coordinating and monitoring post and print services, including supplier performance, service issues and cost improvement opportunities.
• Supporting Medical Records service resilience by maintaining knowledge across key operational areas and providing cover during periods of absence or service pressure.
• Liaising with clinical, operational, digital, IT, Information Governance and supplier teams to resolve issues and support service improvement.
• Monitoring risks, actions and recurring issues, escalating concerns where required.

What does Buckinghamshire Healthcare NHS Trust offer you?

• As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

• We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
• A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.

What do we stand for?

• Ourvisionis to provide outstanding care, support healthy communities and be a great place to work.
• Ourmissionis to provide personal and compassionate care every time.
• Ourcarevalues are collaborate, aspire, respect and enable.