Digital Proposition Analyst

Royal London; Glasgow; Hybrid; GBP 40,000 - 52,000; Full time

Job summary

Royal London is seeking a Digital Analyst to join the Mobile & Digital team on a permanent, hybrid basis. Based in Alderley Park and Glasgow, you’ll work in agile squads to shape and evolve digital solutions, delivering mobile app features and improvements.

You’ll translate customer and market insight into requirements, collaborate with UX/UI, engineers and product owners, and help drive end-to-end delivery across the mobile platform while maintaining focus on customer outcomes.

Qualifications

• Experience of digital delivery in an agile environment.
• Experience analysing customer, market or business insight to inform digital product decisions.
• Strong analytical and problem-solving skills, with the ability to turn insight into clear, actionable recommendations.
• Excellent stakeholder management and communication skills, with the ability to influence and collaborate across teams.
• Commercial awareness and an understanding of financial services or regulated environments.
• Ability to work in a collaborative, agile environment and manage competing priorities effectively.
• High attention to detail, with a proactive and innovative approach to improving products and customer outcomes.
• Preferred: Mobile app experience.

Responsibilities

• Use customer, market and business insight to identify opportunities and shape digital improvements
• Support the design and development of digital products and customer experiences that deliver clear value
• Translate ideas into clear requirements, working with stakeholders to bring propositions to life
• Collaborate across teams to ensure successful delivery and implementation of changes
• Maintain and enhance existing digital propositions, ensuring they remain competitive and customer-focused
• Contribute to agile ways of working, supporting continuous improvement and iteration.

Skills

Agile delivery

Analytical thinking

Stakeholder management

Communication skills

Mobile app experience

Job description

Job description:

Contract type: Permanent

Location: Alderley Park & Glasgow

Working style: Hybrid 50% home/office based

Closing date: 1st July 2026

We’re looking for a Digital Analyst to join our Mobile & Digital team at Royal London, working as part of agile squads to shape and evolve our digital solutions.

As a Digital Analyst within our Mobile Squads, you’ll help design and deliver digital-first features for our mobile app.

Working closely withDigital Managers, Digital Product Owners,UX/UI designers,engineers, testersand stakeholders across the business, you’ll play a key role in taking ideas from concept through to release,drivingcontinuous improvement andend-to-end change across our mobile platform.If you’re passionate aboutdigitalexperienceand want to make a real impact on how customers engage with Royal London, this is your opportunity.

About the role

• Use customer, market and business insight to identify opportunities and shape digital improvements
• Support the design and development of digital products and customer experiences that deliver clear value
• Translate ideas into clear requirements, working with stakeholders to bring propositions to life
• Collaborate across teams to ensure successful delivery and implementation of changes
• Maintain and enhance existing digital propositions, ensuring they remain competitive and customer-focused
• Contribute to agile ways of working, supporting continuous improvement and iteration.

About you

• Experience of digital delivery in an agile environment
• Experience analysing customer, market or business insight to inform digital product decisions
• Strong analytical and problem-solving skills, with the ability to turn insight into clear, actionable recommendations
• Excellent stakeholder management and communication skills, with the ability to influence and collaborate across teams
• Commercial awareness and an understanding of financial services or regulated environments
• Ability to work in a collaborative, agile environment and manage competing priorities effectively
• High attention to detail, with a proactive and innovative approach to improving products and customer outcomes
• Preferred: Mobile app experience

Even if you don't meet every single requirement, we encourage you to apply. We are dedicated to building a diverse and inclusive workplace, and your unique experiences and perspectives could be a great addition to our team.

About Royal London

We’rethe UK’s largest mutual life,pensionsand investment company, offering protection, long-term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible,enjoyableand fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We'vealways been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance.

Inclusion, diversity and belonging

We’reaninclusive employer. We celebrate and valuedifferent backgroundsand cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.