Digital Project Support Officer

VIQU IT; Cardiff; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

VIQU IT, in Cardiff, is seeking a Digital Project Support Officer to assist delivery of digital projects within a NHS Wales setup. You will support Project Managers and project boards, manage administration, reporting and meeting minutes, and monitor milestones.

The role requires degree-level education or practical experience, knowledge of project planning, PRINCE2 training optional, strong MS Office skills, and excellent organisational and communication abilities; Welsh language skills

Qualifications

• Degree-level education or equivalent practical experience.
• Knowledge of project planning, monitoring and control techniques.
• PRINCE2 training, formal or informal, or willingness to work towards attainment.
• Strong Microsoft Office skills and confidence learning new applications.

Responsibilities

• Support the planning, coordination and delivery of digital projects.
• Provide administrative and organisational support to Project Managers and project boards.
• Monitor project progress against agreed milestones and objectives.
• Take ownership of designated project activities and monitor their delivery.
• Prepare project reports, documentation and meeting minutes.
• Facilitate project activities and support effective communication.
• Help ensure projects meet agreed time, cost and quality requirements.
• Support the wider objectives of the programme.

Skills

Project coordination

Report writing

Stakeholder communication

MS Office

PRINCE2

Organisational skills

Verbal communication

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

Digital Project Support Officer

Location: Cardiff | Working arrangement: Hybrid (2-3 days onsite)

Salary: £32,000 | Contract: Fixed term until November 2027

VIQU has partnered with a specialist NHS healthcare organisation providing essential services across Wales, seeking a Digital Project Support Officer to support the delivery of a variety of digital projects. This is an opportunity to work within a collaborative project environment, supporting Project Managers and project boards to ensure projects are delivered to agreed quality standards, timescales and budgets. The successful candidate will play a key role in project administration, reporting, coordination and monitoring, while taking ownership of designated project activities.

Key Responsibilities of the Digital Project Support Officer

• Support the planning, coordination and delivery of digital projects.
• Provide administrative and organisational support to Project Managers and project boards.
• Monitor project progress against agreed milestones and objectives.
• Take ownership of designated project activities and monitor their delivery.
• Prepare project reports, documentation and meeting minutes.
• Facilitate project activities and support effective communication.
• Help ensure projects meet agreed time, cost and quality requirements.
• Support the wider objectives of the programme.

Key Requirements of the Digital Project Support Officer

• Previous experience supporting or administering projects.
• Degree-level education or equivalent practical experience.
• Knowledge of project planning, monitoring and control techniques.
• PRINCE2 training, formal or informal, or willingness to work towards attainment.
• Strong Microsoft Office skills and confidence learning new applications.
• Excellent organisational and prioritisation skills.
• Strong written and verbal communication.
• Experience drafting reports and taking meeting minutes.
• Ability to understand wider programme objectives.

Desirable Experience

• Experience recording and monitoring project financial information.
• Experience working with stakeholders and third-party providers.
• Evidence of further professional development.
• Ability to adapt to changing priorities and environments.

Welsh language skills are desirable, although Welsh and English speakers are equally welcome.