Digital Project Manager (mid-weight)

true

Bradley Stoke

On-site

GBP 37,000 - 45,000

Full time

14 days+

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Benefits offered by this job

Hybrid working model

25 days holiday a year

Private healthcare

Job summary

true is looking for a mid-weight Digital Project Manager in Bristol to bring structure, momentum and commercial awareness to digital product delivery, keeping clients informed, teams aligned and work moving confidently from scope through to launch and beyond.

You’ll collaborate with Account Directors, Tech Leads and delivery teams to turn client needs into practical plans, manage budgets and timelines, and ensure what we deliver is valuable and on track.

Qualifications

2–3 years’ experience supporting or managing digital projects in an agency or fast-moving environment.
Experience with planning, priorities, risks and client communication.
Able to turn complex work into clear plans and priorities.

Responsibilities

Support digital product and platform delivery, including ecommerce builds and CMS websites.
Act as day-to-day client contact, translating needs into actionable plans.
Create and maintain clear project plans, estimates and delivery documentation.
Coordinate with Account Directors, Tech Leads and teams to align scope and delivery.
Contribute to more consistent, effective ways of working across projects.

Skills

Digital project management

Client communication

Budget management

Stakeholder management

Job description

We’re looking for someone who can turn complexity into clarity.

At true, we help organisations solve complex problems through thoughtful, well-executed digital products.

As a mid-weight Digital Project Manager, you’ll bring structure, momentum and commercial awareness to digital product delivery: keeping clients informed, teams aligned and work moving confidently from scope through to launch and beyond.

This role is best suited to someone earlier-to-mid career who is ready to take more ownership in a digital agency environment, while still having support from senior delivery colleagues on more complex work.

Why this role exists?

We’re growing, and with that comes more ambitious, more complex client work.

We need someone who can:

Bring structure without slowing things down
Keep teams aligned and focused
Ensure what we deliver is not just on time — but genuinely valuable

What you’ll be doing

Delivery & ownership

Support digital product and platform delivery, including ecommerce builds, CMS-led websites, composable and headless solutions, PIM implementations and optimisation roadmaps.
Manage digital product retainers focused on product roadmaps, optimisation, maintenance and measurable improvements to platforms, customer experience and business performance.
Keep scope, timelines, budgets and resourcing clear enough for teams and clients to make good decisions.
Track budgets, scope, timelines and resourcing, raising risks early and understand how delivery decisions affect commercial outcomes.

Client partnership

Act as the primary day-to-day contact for clients on in-flight digital projects, keeping progress, decisions, risks and next steps clear.
Turn client needs into practical plans that teams can act on.

Planning & structure

Create and maintain clear project plans, estimates, statements of work and delivery documentation with guidance from senior leads.
Break complex work into clear phases, actions and decisions.

Collaboration & execution

Work closely with Account Directors, Tech Leads and project teams to align client needs, technical approach, delivery planning and commercial objectives.
Help teams stay organised and ready for client review, with work understood, tracked and prepared before release.
Run the check-ins and ceremonies that keep decisions moving.

Continuous improvement

Contribute to more consistent, effective ways of working across projects and teams.

What success looks like

Clients know where things stand and what needs to happen next
Projects move forward with control, quality and commercial awareness
Teams stay focused, organised and clear on priorities

What we’re looking for

Experience

2–3 years’ experience supporting or managing digital projects, ideally websites, platforms or digital products, with hands‑on exposure to planning, priorities, risks and client communication.
Experience in an agency or fast-moving delivery environment, where priorities can shift and decisions need to stay clear.

Capability

Able to turn moving parts into clear plans, priorities and next steps.
Comfortable managing budgets, timelines, scope and competing priorities, with the judgement to elevate at the right time.
Confident managing more than one workstream without losing sight of detail.

Approach

Proactive, practical and focused on keeping momentum.
Calm in ambiguity, with the confidence to clarify what matters next.
Detail-focused, without losing sight of the bigger picture.
Commercially aware, with an interest in impact rather than activity for its own sake.

You’ll thrive here if you…

Enjoy bringing clarity to complex work, staying close to the detail and following things through.

What you’ll get

Growth & development

Real ownership from day one, with support from experienced project and delivery colleagues across planning, commercials, client communication and complex delivery.
A clear route to grow into more senior delivery responsibilities, with exposure to bigger programmes and more complex commercial conversations.

Flexibility & ways of working