Digital Product Trainer - South West UK

Straumann Group; Bath; On-site; GBP 40,000 - 55,000; Full time

Job summary

Join a leading company in dental innovation as a Digital Product Trainer. This role involves training dental professionals on Intraoral Scanners and digital solutions, promoting technology integration and workflow optimization. Ideal candidates will have a strong background in training, excellent communication skills, and a data-driven mindset. Be part of a team that shapes the future of digital dentistry and enhances patient care.

Qualifications

• Experience in training or coaching in healthcare technology.
• Strong understanding of digital dentistry workflows.

Responsibilities

• Deliver training sessions for IOS and digital products.
• Support digital adoption and monitor KPIs.
• Represent Straumann at industry events.

Skills

Training

Communication

Data-driven mindset

Organizational skills

Education

Experience in healthcare technology

Tools

Intraoral Scanners

Job description

Join to apply for the Digital Product Trainer - South West UK role at Straumann Group

Ideal location is Bristol, but we are open to considering candidates based in the South West.

About Straumann Group

At Straumann Group, we are pioneers in dental innovation, dedicated to empowering dental professionals worldwide with cutting-edge solutions that transform smiles and lives. We lead the industry in implantology, digital dentistry, and orthodontics, fostering a culture of trust, diversity, and continuous learning.

Job Purpose

The Field-Based Digital Product Trainer is responsible for training and supporting dental professionals in adopting Intraoral Scanners (IOS) and other Straumann digital solutions. This role involves working closely with customers to ensure successful technology integration, workflow optimization, and long-term digital adoption, supporting the Digital Success Manager (DSM) in driving digital transformation.

Key Responsibilities

1. Deliver engaging training sessions to ensure confident integration and utilization of IOS and digital products.
2. Support the DSM in driving successful digital adoption within practices and labs.
3. Engage with practice staff to promote digital transformation and practice growth.
4. Use data and customer feedback to assess and improve training effectiveness.
5. Monitor KPIs such as scanner usage and workflow efficiency.
6. Identify challenges and provide solutions for digital workflow integration.
7. Provide ongoing support and create updated training materials.
8. Represent Straumann at industry events and trade shows.
9. Assist the support team with troubleshooting and technical guidance.
10. Maintain accurate logs of support interactions.

Requirements & Qualifications

1. Experience in training, coaching, or education, preferably in healthcare technology.
2. Strong understanding of digital dentistry workflows and IOS technology.
3. Ability to simplify complex technology for training purposes.
4. Excellent organizational, communication, and presentation skills.
5. Data-driven mindset with experience using analytics.
6. Basic troubleshooting skills and familiarity with support processes.
7. Willingness to travel up to 70%, including weekends for industry events.

Why Join Us?

Be part of shaping the future of digital dentistry, helping professionals transition to digital workflows, and making a tangible impact on patient care and practice growth.