Digital Product Owner

TN United Kingdom; Manchester; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Digital Product Owner, where you will optimize products and enhance customer journeys. This pivotal role involves leading product discovery, managing the product backlog, and ensuring a customer-first approach in an Agile environment. With a focus on collaboration and strategic alignment, you'll be at the forefront of delivering exceptional value. The company fosters a culture of innovation and offers numerous perks, including flexible working arrangements and career growth opportunities. If you're passionate about product development and customer satisfaction, this is the perfect opportunity for you.

Benefits

Competitive salary

Bonus scheme

Insurance product discounts

25 days annual leave plus 8 flex days

Career development support

Flexible working arrangements

Wellbeing support

Volunteering days

Social recognition tool

Qualifications

• Experience leading end-to-end product delivery lifecycle.
• Proficient in generating high-quality documentation.

Responsibilities

• Lead product discovery and collaborate on user research.
• Manage the Product Backlog and communicate initiatives.
• Set Objectives & Key Results (OKRs) for product alignment.

Skills

Product Ownership

Agile Methodologies

Scrum

DevOps

User Research

Documentation

Stakeholder Engagement

Education

Product Owner Certification (PSPO, CSPO)

Job description

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Here at esure, we’re no strangers to change. As one of the industry leaders in the insurance business, striving to become a world class digital insurer, we’re getting ready for more. It’s creating great new opportunities for innovative and talented industry professionals to join us at a pivotal point in our development.

Job Description

We are currently recruiting for a Digital Product Owner to support us in optimising our existing products and customer journeys to ensure they are best in class and always customer first. You will work collaboratively as part of the Agile team, maximising the value of our existing products that support esure’s strategy, customers and colleagues for now and in the future.

What you’ll do:

1. Lead product discovery and collaborate with the wider business on user research and customer testing to bring the voice of the customer into the Agile squads.
2. Have ownership of the full product lifecycle including optimising and retiring solutions.
3. Manage the Product Backlog. Build, prioritise and communicate initiatives, epics, user stories & acceptance criteria.
4. Communicate, challenge and own the product vision and convey this to delivery teams.
5. Continuously review our business needs, refine priorities, deliverables, and seek out opportunities and risks.
6. Ensure all initiatives have a clear cost-benefit case supporting any build/investment.
7. Set Objectives & Key Results (OKRs) for the product to measure alignment and delivery of strategic goals.
8. Support Business Change & Readiness activity to ensure value optimisation.

Qualifications

What we’d love you to bring:

• A passion for improving value from Products and putting the customer at the heart of all product design/delivery.
• An experienced Product Owner who has led the end-to-end product delivery lifecycle.
• Experience working on large Agile projects and an understanding of Scrum and DevOps.
• Proficient at generating high quality documentation including user stories, use cases and flow diagrams.
• The ability to confidently challenge but to also engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.
• A Product Owner related certification (PSPO, CSPO) is advantageous.

Additional Information

Why choose us?

This is your opportunity to be at the forefront of our game-changing journey and be part of something truly special! And to top it off, here are some perks to life at esure…

• A competitive salary that recognises your skills and potential.
• A bonus scheme that celebrates your contribution to esure’s success.
• Discounts on our insurance products, for you and your family.
• 25 days annual leave, plus 8 flex days to be taken as and when suits you.
• Benefits just for you: our hub – My Benefits Box – is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances.
• Grow your career with us: whatever your goals, we’ll support you with hands-on training, mentoring, a LinkedIn Learning licence, access to our exclusive Academies, regular career conversations, and expert partner resources from the likes of Women in Data and Women in Tech.
• Join our communities: our networks give you the chance to connect, learn and share with like-minded colleagues across the business – for work and play. So, it’s no surprise our people consistently rate ‘making friends at work’ one of the highest scorers in our colleague engagement survey.
• More flexibility for you: we’re a proud supporter of the ABI’s Make Flexible Work campaign and welcome you to ask about the flexibility you need, whether it’s part time, job sharing, or compressed hours. Our hybrid working approach also puts you in the driving seat of how and where you do your best work.
• Live a healthy lifestyle: we offer lots of support, so you feel like the best version of yourself – like specialist advice through our employee assistance programme, wellbeing classes, access to the My Health Advantage app, our Big Team Challenge, and learning sessions on topics like menopause.
• A helping hand to do your bit for a greener and safer world: driving good in the world couldn’t be more important to us. That’s why we encourage colleagues to use volunteering days to support their local communities and have lots of initiatives to help you live a greener lifestyle.
• Everyday appreciation: praise from your colleagues means the world! Our social recognition tool makes it easy to give colleagues the praise they deserve, and you could even be shortlisted for a company-wide ACE Award.

We understand some people may not apply for jobs unless they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure we would love to hear from you.