Digital Product Manager - Banking Experience Innovator

Hsbc Global Services Limited; Greater London; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Private healthcare

Enhanced maternity and adoption pay

Pension scheme

Job summary

HSBC Global Services Limited in the UK is seeking an experienced Digital Product Manager to translate a customer-first product vision into a practical roadmap. You will guide a cross-functional team through discovery and delivery, continuously improving journeys with insight, data and experimentation.

You’ll thrive in a regulated, fast-moving environment, build simple, seamless digital experiences, and partner with design, engineering and risk to deliver measurable customer impact.

Qualifications

• Proven track record building, launching and managing market-leading consumer focused digital products end-to-end.
• Strong customer empathy and ability to translate research into intuitive journeys.
• Confident stakeholder management across disciplines to drive outcomes.

Responsibilities

• Own the roadmap and delivery for specific customer journeys or features.
• Drive continuous discovery to uncover friction points and validate solutions.
• Guide a cross-functional agile team to deliver value and improve digital experiences.
• Collaborate with product, design, engineering and risk for cohesive customer experiences.
• Identify practical, new ways of solving customer problems using modern tooling.

Skills

Product management

User research

Stakeholder management

Agile delivery

Data-driven decisions

Tools

A/B testing

Analytics tools

Job description

HSBC Global Services Limited in the UK is seeking an experienced Digital Product Manager to translate a customer-first product vision into a practical roadmap. You will guide a cross-functional team through discovery and delivery, continuously improving journeys with insight, data and experimentation.

You’ll thrive in a regulated, fast-moving environment, build simple, seamless digital experiences, and partner with design, engineering and risk to deliver measurable customer impact.