Digital Platforms Engineer & Marketing Specialist

ITC Service; Hebburn; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

ITC Service in Hebburn is seeking a Digital Platforms Engineer / Marketing Specialist. The role covers WordPress websites, HubSpot CRM, SEO and platform automation.

You will maintain and improve WordPress sites with Elementor, manage HubSpot configurations and support marketing initiatives across desktop and mobile. The position is based at ITC Service’s head office in Hebburn, offering hybrid opportunities after probation and a 40-hour workweek.

Qualifications

• Experience supporting, maintaining or improving WordPress websites.
• Familiarity with page builders such as Elementor, or the confidence to quickly learn similar tools.
• Strong working knowledge of HTML and CSS.
• Ability to diagnose website, plugin, theme, performance or configuration issues, including unfamiliar systems.
• Understanding of website hosting environments, cPanel or similar hosting platforms, DNS and domain fundamentals.
• Experience with website migrations, backups, restores, responsive development, QA and testing.
• Technical SEO awareness, including Google Search Console and website performance troubleshooting.
• Strong technical troubleshooting and practical problem-solving skills.
• Strong written and verbal communication, with confidence communicating directly with clients.
• Ability to manage multiple priorities, take ownership without constant supervision and maintain clear documentation.

Responsibilities

• Build, maintain and improve WordPress websites using Elementor.
• Diagnose and resolve WordPress, plugin, theme, hosting and compatibility issues.
• Support website migrations, work confidently with HTML and CSS, and test changes before release.
• Take technical ownership of the website maintenance platform and improve tooling and automation.
• Configure HubSpot CRM environments, CMS pages, forms, lists and properties; support workflows and dashboards.
• Carry out technical SEO improvements and optimize landing pages for lead generation.
• Work with APIs, webhooks and integrations to reduce repetitive manual work.
• Communicate with clients about projects and provide clear updates and documentation.
• Help define repeatable website operational processes for the Service Desk.

Skills

WordPress

Elementor

HTML

CSS

HubSpot

SEO

Troubleshooting

Project ownership

Tools

cPanel

Job description

ITC Service in Hebburn is seeking a Digital Platforms Engineer / Marketing Specialist. The role covers WordPress websites, HubSpot CRM, SEO and platform automation.

You will maintain and improve WordPress sites with Elementor, manage HubSpot configurations and support marketing initiatives across desktop and mobile. The position is based at ITC Service’s head office in Hebburn, offering hybrid opportunities after probation and a 40-hour workweek.