Digital Operations Support Officer

Allscreens Nationwide Ltd; Norwich; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Disability Confident employer

Job summary

Government Recruitment Service is seeking a Digital Operations Support Officer to support the Cabinet Office Digital Senior Leadership team from Norwich. The role involves handling confidential information and coordinating complex calendars in a fast-paced environment.

You will build relationships with senior civil servants and digital professionals, manage diary requests, prepare briefs, and ensure travel and logistics are organised efficiently.

Qualifications

• Experience supporting senior leaders in fast-paced environments.
• Excellent organisational skills and attention to detail.
• Ability to handle confidential information and sensitive data.

Responsibilities

• Manage senior leader diary, balance priorities and optimise time.
• Prepare diary briefs with necessary information and paperwork.
• Oversee incoming emails, triage urgent issues and draft responses.
• Coordinate travel itineraries, accommodation and meeting logistics.
• Support function’s smooth running with administrative tasks.

Skills

Diary management

Stakeholder liaison

Administration

Attention to detail

Tools

Microsoft Office

Job description

Digital Operations Support Officer

Company: Government Recruitment Service Salary: £30,768 - £37,121 Hours: Full-time Location: Norwich Job type: Permanent Posting date: 24 Aug 2026 Closing date: 28 Aug 2026

Summary

This is a fast-moving role supporting members of the Cabinet Office Digital Senior Leadership team and, when required, the CDIO. Working at the heart of the Cabinet Office and digital transformation, it is a unique opportunity to understand the workings of the Civil Service. You will be exposed to decision making from senior leaders across the CO Digital function, in government, as well as handling confidential and sensitive information on Cabinet Office systems.

The role is a challenging one with a high level of exposure and requires strong organisational skills, with close attention to detail. You will need excellent interpersonal skills and be comfortable interacting with senior officials and stakeholders and you will be expected to work independently with the support of a tight knit Private Office, and must be able to react to changing circumstances and priorities.

• You'll quickly build and maintain strong relationships with offices of senior civil servants and other senior digital and technology professionals, as well as other stakeholders.
• Proactively manage a complex, fast-changing diary, balancing competing priorities and ensuring the senior leader's time is optimised. Managing all diary requests and invitations in a timely and professional manner, using their own judgement to prioritise meetings where there is a clash in the diary;
• Preparing diary briefs, ensuring deputy directors have the necessary information and paperwork beforehand;
• Supporting the smooth running of their function, including undertaking administrative and corporate process tasks e.g. coordinate agendas, SCS comprehensive travel itineraries, accommodation, meeting room bookings, and all associated logistics.
• Oversee incoming emails; triage urgent issues, draft professional responses on behalf of the leader, and delegate actions to wider teams as appropriate.

  Building and maintaining effective relationships across Cabinet Office Digital and wider government.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.