Digital Operations Lead

TieTalent; Biggin Hill; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Digital Operations Lead to spearhead their Digital Operations team. This pivotal role involves collaborating with third-party suppliers and internal stakeholders to ensure seamless operations during race weekends and beyond. The ideal candidate will possess strong stakeholder management skills and a proactive approach to incident management. Join a dynamic environment where your expertise will drive improvements in digital services, making a significant impact on the world of Formula 1. If you're passionate about technology and operations, this opportunity is perfect for you.

Qualifications

• Experience with large audience consumer-facing products.
• Comfortable managing incident scenarios and leading teams.

Responsibilities

• Lead the Digital Operations team for F1's Digital products.
• Develop strategies for operations across digital properties.

Skills

Stakeholder Management

Incident Management

People Management

Proactive Work Approach

Education

Degree in relevant field

Professional certifications in service management

Computer Science or Software Engineering qualifications

Tools

AWS

Azure

Google Cloud

Job description

Digital Operations Lead

1 week ago Be among the first 25 applicants

About
Our team of hundreds of skilled experts keeps Formula 1 moving. We’re looking for a Digital Operations Lead! The main purpose of this role is to lead the Digital Operations team, working closely with third-party suppliers and internal stakeholders, on all elements of BAU, change, incident, and race weekend operations for F1's Digital products.

Main Duties & Responsibilities

1. Develop and implement strategies for operations across F1 digital properties.
2. Manage the daily activities of Operations Managers and Analysts.
3. Provide technical insights on incidents and changes impacting digital properties.
4. Ensure services are delivered with high quality and availability, working with partners to identify root causes and develop improvement plans.
5. Act as a point of escalation for digital issues during a subset of race weekends.
6. Collaborate with Technology and Product teams to prioritize service improvement initiatives.

Essential Skills & Qualifications

• Degree or relevant industry experience.
• Professional certifications related to service management.
• Experience with large audience consumer-facing products.
• Comfortable managing incident scenarios.
• People management experience.
• Strong stakeholder management skills.
• Proactive approach to work.

Desirable Skills & Qualifications

• Computer Science or Software Engineering qualifications.
• Knowledge of cloud networks (AWS, Google Cloud, Azure).
• Background in technical/non-functional testing or operational support.
• Experience working in a multi-vendor environment.

Division

Broadcast and Media

Nice-to-have Skills

• AWS
• Azure
• Stakeholder Management

Location

Biggin Hill, England

Work Experience

• IT Project Manager
• General Project Management
• Agile Coach / Scrum Master

Languages

• English

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

• Management and Manufacturing

Industries

• Technology, Information, and Internet