Digital Media and Performance Service Manager at The Grace-Eyre Foundation

Community Base; Brighton; Hybrid; GBP 38,000 - 55,000; Full time

Job summary

Grace Eyre seeks an experienced Service Manager to lead Active Lives services in Brighton, focusing on digital delivery and a strong CRM capability. You will manage staff, drive growth, and collaborate with partners to improve digital engagement for people with learning disabilities and/or autism.

You will be responsible for streaming services, coordinating IT tools, and supporting a national network within Grace Eyre’s charity framework. Strong leadership and IT skills are essential.

Qualifications

• Experience of managing services and line management of staff.
• Experience with digital services and CRM systems such as Nourish or similar.
• Strong IT and digital skills including Microsoft Office and media software.

Responsibilities

• Lead the successful running of Active Lives services with a focus on digital delivery.
• Line-manage staff and coordinate with the Active Lives Management Team.
• Engage with people we support, families and partners; develop digital engagement and training.

Skills

People management

CRM systems

Digital skills

IT proficiency

Tools

Premier Pro CC

Ableton

Photoshop

Illustrator

Logic Pro

Job description

Grace Eyre is one of the oldest and most innovative charities in the UK. We're committed to supporting a range of people, including people with an acquired brain injury, physical disabilities, learning disability and autistic people.Our mission is to provide good homes and pioneering support, connections and experiences led by Our Charter, where voice, choice, growth and happiness lead the way.Active Lives activities and projects are delivered in our base in Brighton and some delivery in th

This is role within the organization to drive growth (both current and new). This role will also look to improve the wider digital services and confidence within the service (both of people we support and staff). This will include the use of our new CRM system – Nourish. It will be a rewarding role where you really see the benefit of the work that you deliver. The role will also support Pioneer Arts and Purple Productions. You will work closely with the Active Lives Head of Service receive a full induction and regular support. You will work closely with the wider Active Lives Management Team.

Grace Eyre Active Lives provides a large range of day activities for people with learning disabilities and/ or autism from our space in Brighton. These activities support people’s creativity, wellbeing, health, learning and development.

Grace Eyre is looking to recruit an experienced Service Manager to lead the successful running of these services, with a focus on our Digital offer – including music, media and performance. Experience of managing services and line-managing staff are key to this role.

Being a great leader and a people person is key in supporting the 90 plus people who attend our service each week.

Excellent organisational and communication skills are key to this role, e.g. you will be communicating with colleagues, people we support, families, carers and partners.

Experience of working in day services for people with learning disabilities and/ or autism would also be attractive. Excellent IT & Digital skills are obviously required for this role. This includes being confident in using Microsoft Office. Being open to working with new IT systems is important, e.g. our new CRM system – People First. You will also need a background in digital work in using various software, e.g. Premier Pro CC, Ableton, Photoshop, Adobe Illustrator and/ or Logic Pro. The successful candidate will be able to show how they have used digital work to engage people with learning disabilities and/ or autism.

From directly speaking to the people that we work with they want people who support and work with them are nice and kind. We want staff to give us space (when we need it) and be respectful. You will have demonstrable commitment and positive attitude in working with people with learning disabilities and/ or autism. Strong commitment to Equality, Diversity and Inclusion - including showcasing the great work that the people we work with do, e.g. exhibitions, films and performances.

If you would like an informal chat about the role, please contact Grace Eyre and ask to speak to: - James Hughes, Head of Active Lives [e-mail] OR Russ Jordan, Service Director [e-mail]

IT / Digital Management / Directors Support Work / Caring