Digital Infrastructure Engineer x2

MOBOLISE; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Global is seeking a Digital Infrastructure Engineer to join the Outdoor Digital Infrastructure team. You will support infrastructure across the UK and Ireland, including London's TfL travel network, reporting to the Head of Outdoor Digital Service Management.

In this role you will develop and sustain digital infrastructure, manage incidents, deploy changes, support on‑site installations, and provide technical guidance to live operations, including out‑of-hours work.

Qualifications

• Infrastructure experience with Windows desktop and server environments, Linux and core infra tech like DNS, DHCP, HTTP(S), IIS or Apache.
• Proficiency using remote management tools, networking technologies and scripting with PowerShell.
• Experience delivering technical solutions and supporting small to mid-size projects.
• Familiarity with IT service management tools and ITIL-aligned processes (incident, problem, change).
• Experience supporting digital advertising, digital signage or a content management platform in live environments.
• Collaborative, with ability to work across technical and non-technical teams and suppliers.
• Committed to continuous learning; ITIL Foundation, MS certifications or Level 3 IT qualification are beneficial.

Responsibilities

• Develop digital infrastructure: document capabilities and requirements, implement designs, standards and protocols.
• Resolve third-line incidents, coordinate with suppliers, identify root causes and implement fixes.
• Manage change and deployment: plan, implement and review changes with cross-functional teams.
• Support operational teams with technical expertise during live incidents and deployments, maintain documentation.
• Deliver out-of-hours work, taking responsibility for installations and operational activities to high standards.

Skills

DNS

PowerShell

Networking

Remote support

Tools

IIS

Apache

Windows Server

Job description

Accepting applications until:

13 November 2026

Job Description

Your Role: Digital Infrastructure Engineer

Join the Outdoor Digital Infrastructure team and help keep the technology behind Global's digital advertising estate reliable, resilient and ready to evolve. Reporting to the Head of Outdoor Digital Service Management, you will support infrastructure across the UK and Ireland, including London's TfL travel network.

Key Responsibilities

• Develop digital infrastructure: Document existing capabilities and business requirements, then implement new and improved digital infrastructure in line with agreed designs, standards and protocols.


• Resolve incidents and problems: Take ownership of third-line incidents through to resolution, coordinating with external suppliers where needed. Identify recurring issues, establish root causes and workarounds, and deliver or support permanent fixes.


• Manage change and deployment: Raise, plan, implement and review changes in line with agreed processes. Work closely with project, technology and on‑site installation teams to deliver safe, reliable end-to-end deployments.


• Support operational teams: Provide technical expertise to first‑line teams, particularly during live incidents and deployments, and maintain clear, useful documentation that supports effective service delivery.


• Deliver out‑of‑hours works: Take technical responsibility for planned installations and operational activities, including regular overnight work, ensuring delivery is safe, correct and to the required standard.

What You'll Love About This Role

• Think Big: Help shape the digital infrastructure behind Outdoor advertising across the UK and Ireland.


• Own It: Take responsibility for technical delivery, service improvements and resolving issues that matter.


• Keep it Simple: Turn defined designs and processes into practical, dependable solutions.


• Better Together: Partner with project teams, suppliers, installers and colleagues across Global to deliver great outcomes.

What Success Looks Like

• Built a strong understanding of Global's core Outdoor digital infrastructure and key documentation.


• Achieved the required Sentinel certification for safe working on the railway.


• Become confident using core applications, including the relevant content management system.


• Developed an understanding of IP schemas, connectivity relationships and project requirements.


• Contributed improvements to team documentation and resolved common incident types independently.

What You'll Need

• Infrastructure experience: Experience supporting Windows desktop and server environments, Linux operating systems and core infrastructure technologies such as DNS, DHCP, HTTP(S), IIS or Apache.


• Network and remote support skills: Confidence using remote management tools, networking technologies and scripting tools such as PowerShell to diagnose and resolve issues.


• Technical delivery: Experience implementing technical solutions, integrating off‑the‑shelf products and supporting small to medium‑size technical projects.


• Service management: Experience working with an IT service management tool and within an ITIL-aligned environment, including incident, problem and change management.


• Digital platform knowledge: Experience supporting digital advertising, digital signage or a comparable content management platform in a live environment.


• Collaborative approach: Able to work effectively with technical and non‑technical colleagues, suppliers and customer-facing teams, prioritising work according to impact and risk.


• Continuous learning: Proactive about developing technical, industry-specific and safety knowledge. ITIL Foundation, relevant Microsoft certifications and a Level 3 IT qualification or equivalent are beneficial.