Digital Inclusion Worker - STR07795

Stirling Council; Stirling; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a dedicated Digital Inclusion Worker to enhance the digital skills of refugees in Stirling. This role involves providing crucial support to individuals navigating digital services, ensuring they can access essential resources like Universal Credit. With a focus on inclusivity, the position offers a chance to make a meaningful impact in the community while enjoying generous benefits, including flexible working arrangements and a robust pension scheme. If you are passionate about empowering others through technology, this opportunity is perfect for you.

Benefits

30 days annual leave

Flexible working arrangements

Local Government Pension Scheme

Sick pay benefits

Carers Leave

Paid Paternity Leave

Health & Wellbeing support

Learning & Development opportunities

Cycle to Work Scheme

Technology Benefit Scheme

Qualifications

• Experience in digital inclusion and supporting vulnerable communities.
• Ability to use interpretation services effectively.

Responsibilities

• Support refugees in enhancing digital skills and accessing services.
• Assist in the introduction of digital services like Universal Credit.

Skills

Digital Skills Improvement

Support for Refugees

Welfare Rights Advice

Budgeting Guidance

ESOL Support

Job description

Job Description

To apply for this position, please click the Click here to apply link below. This will direct you to Stirling Council's new recruitment portal, Oracle. If you are using the Stirling Council Oracle for the first time, you will need to register.

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Stirling Council's advice services offer extensive, independent guidance on money management, debt, and welfare benefits to vulnerable citizens across Stirling. These services are provided through two main initiatives:

• Advice Stirling: Provides Money, Debt & Benefit advice and advocacy to Stirling citizens through various projects.
• Forth Valley Macmillan Money Matters: Focuses on income maximisation for individuals diagnosed with cancer and their families/carers.

Additionally, the team is a key local provider of digital inclusion services, aimed at enhancing people's digital skills.

The New Scots in Stirling Project was established in January 2021 as a collaboration with the Resettlement Team and the Learning and Employability Team. The project aims to support the increasing number of refugees in Stirling and strives to create an inclusive, welcoming community where everyone can achieve financial stability and independence.

This project includes the following support:

• Resettlement Team: Provides support and guidance on settling in Stirling.
• Learning and Employability: Assists individuals with learning opportunities such as ESOL (English for Speakers of Other Languages) and helps identify employment opportunities.
• Advice Stirling: Assists with income maximisation, welfare rights advice, budgeting, guidance on the UK benefit system, and debt advice.
• Digital Inclusion Programme: Helps individuals improve digital skills and supports the introduction of digital services like E-visas and Universal Credit.

We are now expanding the project and seeking an additional full-time Digital Inclusion Worker.

The Digital Inclusion Worker will support the growing number of refugees in Stirling by helping them improve their digital skills and supporting the introduction of digital services such as Universal Credit and E-visas. You will also support residents subject to immigration control who are new to Scotland. Regular use of interpretation services will be required both in person and via telephone.

This post is funded for 2 years and reports to the Senior Digital Inclusion Worker.

Requirements

The successful candidate will be subject to a Level 1 Disclosure Scotland Check.

If you have the right skills for this role, we want to hear from you. We encourage applications from all candidates regardless of age (note restrictions for Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief, or race.

The Benefits

• 30 days annual leave plus 7 public holidays (rising to 35 after 5 years of continuous service)
• Flexible working including hybrid office/home arrangements to support work-life balance
• Biennial incremental progression until top of pay scale is reached
• Membership of the Local Government Pension Scheme. More info at https://www.scotlgpsmember.org/about-the-lgps/
• Up to 6 months full sick pay and 6 months half pay, dependent on length of service
• Carers Leave
• Up to 4 weeks paid Paternity Leave
• Access to Health & Wellbeing support
• Ongoing Learning & Development opportunities
• Cycle to Work Scheme
• Lift share Scheme
• Car Lease Scheme
• Technology Benefit Scheme