Digital Giving Officer

Diocese of Westminster; Greater London; On-site; GBP 32,400 - 39,600; Full time

Benefits offered by this job

23 days’ annual leave + bank holidays

Pension scheme – 5% paid by the employer

Employee Assistance Programme

Cycle to work scheme

Discount vouchers for eye tests and glasses

Job summary

The Diocese of Westminster is looking for a Digital Giving Officer to enhance digital and contactless fundraising efforts. This full-time role involves managing giving systems and supporting parishes across England and Wales.

You will need a good grasp of digital technology and robust skills in handling financial information. This is an excellent opportunity to contribute to innovative fundraising initiatives and make a significant impact within the Catholic Church.

Benefits include a salary of £36,000 per annum, annual leave, and a pension scheme.

Qualifications

• Experience handling financial information and confidential data appropriately.
• Good understanding of digital technology, including websites, apps, and devices.
• Awareness of GDPR and data protection within a fundraising environment.

Responsibilities

• Support the growth and development of digital and contactless giving across the Diocese.
• Act as the main point of contact for parish enquiries regarding digital giving.
• Manage the digital giving support desk and respond to enquiries.

Skills

Experience handling financial information

Understanding of digital technology

Organisational skills

Communication skills

Attention to detail

Job description

We are the Roman Catholic Diocese of Westminster, a faith‑based charity, home to the Archbishop of Westminster and our beautiful Westminster Cathedral. As one of the leading Catholic dioceses in the country, we deliver our charitable mission through an extensive network of schools, parishes and social justice initiatives, with a commitment to positively impacting the lives of all members of society.

We are now looking for a Digital Giving Officer to join us on a full‑time, permanent basis.

The Benefits

• Salary of £36,000 per annum
• 23 days’ annual leave + bank holidays
• Pension scheme for eligible employees – 5% paid by the employer
• Salary exchange (salary sacrifice) for pension
• Enhanced maternity, paternity and adoption pay
• Employee Assistance Programme
• Cycle to work scheme
• Vouchers for free eye tests and £50 towards the cost of glasses
• Reward Gateway scheme offering discounts on a wide range of products and services

This is an exciting opportunity for a digitally minded individual with experience handling financial information to join our forward‑thinking organisation.

You’ll have the chance to work at the forefront of digital giving within the Catholic Church, playing a vital role in innovative fundraising initiatives that are transforming the future of parish giving across England and Wales.

What’s more, you will discover an organisation built on competence, reliability, honesty, perseverance and love, and a comprehensive rewards package designed to make you feel valued, supported and empowered both in and outside of work.

So, if you want to help drive the future of digital giving while supporting parishes across our Diocese, read on and apply today!

The Role

As a Digital Giving Officer, you will support the growth and development of digital and contactless giving across the Diocese.

Acting as the subject‑matter expert for digital giving, you will support the rollout, administration and ongoing management of contactless giving systems, helping parishes maximise fundraising opportunities.

You will act as the main point of contact for parish enquiries, co‑ordinating the purchasing, installation and setup of contactless devices, while delivering training and guidance on digital fundraising technology, trends and best practices.

Additionally, you will:

• Support the onboarding of parishes, including account creation and setup
• Manage the digital giving support desk and respond to enquiries
• Maintain digital giving pages, templates and user resources
• Create written, digital and video support materials
• Build relationships with suppliers and negotiate service levels
• Support wider fundraising initiatives and grant applications

About You

To be considered as a Digital Giving Officer, you will need:

• Experience handling financial information and confidential data appropriately
• A good understanding of digital technology, including websites, apps and devices
• An awareness of GDPR and data protection within a fundraising environment
• Strong organisational and time‑management skills with excellent attention to detail
• Strong communication and interpersonal skills
• The ability to work independently and collaboratively within a team

Please note, this role will involve travelling regularly to multiple locations across the Diocese and working occasional weekends and evenings.

Other organisations may call this role Digital Fundraising Officer, Fundraising Officer, Digital Support Officer, Fundraising Systems Officer, Fundraising Co‑ordinator, or Supporter Engagement Officer.

Webrecruit and the Roman Catholic Diocese of Westminster are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re ready to take the next step in your career as a Digital Giving Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.