Digital Experience Architect — DEX & Adoption

Experis UK; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

WalkMe certification

Job summary

Experis UK is seeking a Digital Experience Engineer to join the Digital Workplace team in London on a 12‑month contract, outside IR35. You will help build a telemetry‑driven DEX framework, engineering experience scoring, dashboards, self‑healing automation, and DAP travel to drive Microsoft 365 adoption.

You will work with Operations, Automation, and Pre‑Sales to deliver proactive, data‑driven, productised experience services and continuously improve digital employee experiences.

Qualifications

• Hands-on experience with DEM tools (SysTrack, Nexthink, Aternity).
• Ability to build dashboards, KPIs, and experience scoring that drive measurable outcomes.
• Skilled in automation (Power Automate, PowerShell, Intune Remediation, Graph API).
• Experience deploying or configuring Digital Adoption Platforms (WalkMe, Whatfix).
• Strong analytical mindset with the ability to turn telemetry into actionable improvements.
• Excellent documentation and standardisation skills.
• Understanding of digital adoption, user behaviour, and change-driven experience improvements.

Responsibilities

• Deploy and configure DEM platforms such as SysTrack, Nexthink, or Aternity.
• Build experience scoring models, KPIs, and XLA metrics across devices, applications, and user sentiment.
• Develop self-healing automation using Power Automate, PowerShell, Intune remediations, and Graph API.
• Deploy and integrate Digital Adoption Platforms (WalkMe / Whatfix) to guide users and drive Microsoft 365 adoption.
• Build dashboards and analytics in Power BI for experience insights and XLA reporting.
• Integrate telemetry, DAP, and Microsoft 365 data into a unified experience framework.
• Produce engineering documentation, patterns, and standardised operating models for DEX and XLA.
• Support PoCs, pilots, and roadmap initiatives for DEX, automation, and adoption tooling.

Skills

DEM tools

Dashboards / KPIs

Automation

Digital Adoption Platforms

Power BI

Tools

SysTrack

Nexthink

Aternity

Power Automate

PowerShell

Intune Remediation

Graph API

WalkMe

Whatfix

Power BI

Job description

Experis UK is seeking a Digital Experience Engineer to join the Digital Workplace team in London on a 12‑month contract, outside IR35. You will help build a telemetry‑driven DEX framework, engineering experience scoring, dashboards, self‑healing automation, and DAP travel to drive Microsoft 365 adoption.

You will work with Operations, Automation, and Pre‑Sales to deliver proactive, data‑driven, productised experience services and continuously improve digital employee experiences.