Digital Engagement Officer (Office of Police and Crime Commissioner)

Northumbria Police; Newcastle upon Tyne; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading police organization seeks a Digital Engagement Officer to enhance community dialogue and engagement. This full-time role involves using digital tools and community outreach to ensure resident voices influence policing strategies. The position offers numerous benefits, including a competitive pension scheme and generous leave.

Benefits

26 days’ leave, increasing to 30 days after 5 years

Competitive pension scheme

Childcare vouchers

Discounts on shopping and dining

Paid sick leave

Qualifications

• Experience in developing engaging content for websites and social media.
• Proven track record in managing social media platforms.
• Ability to track and analyze data to improve engagement.

Responsibilities

• Ensure local residents have their voices heard.
• Use digital and traditional engagement techniques.
• Build and maintain online communities for feedback.

Skills

Content Creation

Social Media Management

Data Analysis

Community Engagement

Tools

Adobe Creative Suite

Canva

Job description

Digital Engagement Officer (Office of Police and Crime Commissioner)

Join to apply for the Digital Engagement Officer (Office of Police and Crime Commissioner) role at Northumbria Police

Digital Engagement Officer (Office of Police and Crime Commissioner)

Join to apply for the Digital Engagement Officer (Office of Police and Crime Commissioner) role at Northumbria Police

This range is provided by Northumbria Police. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Rank/Grade: H

Location: Balliol Business Park, Benton Lane, Newcastle upon Tyne, NE12 8EW

Contract Type: Permanent (full time)

Department: Engagement and Delivery

(Interviews are expected to be held on Wednesday 9th July)

The role

The Office of the Police and Crime Commissioner for Northumbria is committed to putting residents’ priorities at the heart of policing, and the digital engagement officer plays a key role in this, ensuring regular dialogue with residents across the region.

You will be working for the Police and Crime Commissioner, Susan Dungworth and will join a hard-working team, focused on delivering a Police and Crime Plan that makes a difference, ensuring local priorities are delivered and above all focuses on the voice of everyone who lives and works in the Northumbria police force area.

In return for your dedication and experience, we offer 26 days’ leave, excluding bank holidays, increasing to 30 days for 5 years+ service. We support our people inside and out of work – offering a very competitive pension scheme, childcare vouchers, and discounts on shopping and eating out thanks to the Blue Light Card. To take care of your physical and mental well-being, we’ve invested in extensive paid sick leave, trained mental health first aiders support and employee advice services.

What will I be doing?

• You’ll be at the heart of ensuring that local residents have their voice heard.
• You will use your experience of digital and traditional engagement and communication techniques to engage with organisations and residents.
• You’ll have a proven track record of communicating with a range of hard-to-reach groups and prove that you have the skills to implement new ideas and analyse feedback.
• You will use your flair and communication skills to ensure local residents are at the heart of the policing debate.
• Your role will cover all aspects of the PCCs work – you really will be making a difference.

What do I need?

• Content Creation and Management: Developing engaging content for websites, social media, photography, online videos, email campaigns. Proficiency in graphic design software (e.g., Adobe Creative Suite, Canva) and the ability to create visually appealing assets.
• Social Media Management: Managing social media platforms, including content scheduling, community engagement, and analytics.
• Website Management: Maintaining and updating websites, ensuring user experience and accessibility.
• Data Analysis: Tracking and analysing website traffic, social media engagement, and email campaign performance to identify trends and opportunities for improvement.
• Community Engagement: Building and maintaining online communities and gathering feedback. Developing and implementing email marketing strategies, including newsletters and promotional campaigns.
• Strategic Planning: Contributing to the development of the OPCC engagement strategy.

Candidate must have their own transport and support the Commissioner on visits and events.

When submitting your application, please ensure you demonstrate essential experience linked to the role.

Vetting level:

Management Vetting (MV) Applicants must be a resident of the UK for a minimum period of 5 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information and references.

If you have any queries with regard to the application process please contact the Talent Acquisition Team by email at [e-mail]

Vacancy Contact: To discuss the position in more detail please contact [e-mail] and one of the team will contact you.

The Office of the Police and Crime Commissioner fully supports a policy of equal opportunities and we welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. Appointments are based on merit alone.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Public Relations and Project Management

• Industries

  Digital Accessibility Services, Technology, Information and Media, and Public Relations and Communications Services

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