Digital Designer — Ecommerce & UX Lead

FashionUnited Group; Greater London; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Hybrid working (3 days in office, 2 in

Flex Fridays

Volunteer day

Internal mobility & career progression

Regular Social Events

Discounts on Coach and Kate Spade

Job summary

Coach, a global fashion house, is seeking a Graphic Designer to lead digital campaigns across European and International markets from London. You will create assets from pre-approved imagery for websites, email, SMS, affiliates, social channels, and in-store marketing while ensuring on-brand, locally relevant experiences.

You will collaborate with European Digital, Marketing, Store VM, and Global Production teams, leveraging AI-powered tools and emerging tech to deliver high-impact,

Qualifications

• 3+ years’ experience in digital, graphic or creative design, within eCommerce, retail or consumer brands
• Advanced proficiency in Figma and Adobe Creative Suite (Photoshop, InDesign, XD). Sketch, Illustrator and Salesforce Commerce Cloud experience is advantageous
• Experience using AI-powered design and productivity tools to improve creativity, efficiency and innovation
• Strong understanding of digital design, UX/UI, customer journeys and mobile-first best practices
• Knowledge of eCommerce trading, performance metrics and online retail environments
• Experience managing creative agencies, budgets, resources and project delivery
• Commercially minded with budgeting and prioritisation skills
• Customer-focused with brand and business objectives alignment
• Excellent project management and organizational skills
• Strong communication and stakeholder management across regional/global teams
• Adaptable and passionate about emerging digital trends

Responsibilities

• Create and deliver digital assets from pre-approved campaign imagery for European eCommerce and partner sites
• Develop engaging content for European and International markets across digital and in-store channels
• Create and deliver customer-facing email campaigns and triggered communications
• Collaborate with Email and Development teams to design scalable email templates
• Produce digital assets for performance marketing campaigns across affiliates, display, paid social
• Develop European-focused direct mail and customer engagement materials
• Manage external creative agency partnerships, scoping, budgeting and delivery
• Collaborate with Product and Digital teams to design UX/UI across homepage, PDP, PLP, checkout
• Localise assets with translation partners across markets
• Partner with eCommerce Trading to implement regional creative strategies
• Build cross-functional relationships reflecting regional requirements
• Champion AI-powered design and localisation while maintaining brand standards
• Monitor industry trends and opportunities to improve creative delivery
• Analyse onsite behavior with Senior Online Trading Manager and translate into improvements
• Ensure mobile-first responsive content across devices
• Manage multiple projects with strict deadlines in a fast-paced environment
• Understand and translate customer insights into creative improvements

Skills

Figma

Adobe Creative Suite

AI-powered design

UX/UI design

Vendor/agency management

Budgeting & planning

Collaborative cross-functional

Tools

Photoshop

InDesign

XD

Sketch

Salesforce Commerce Cloud

Illustrator

Job description

Coach, a global fashion house, is seeking a Graphic Designer to lead digital campaigns across European and International markets from London. You will create assets from pre-approved imagery for websites, email, SMS, affiliates, social channels, and in-store marketing while ensuring on-brand, locally relevant experiences.

You will collaborate with European Digital, Marketing, Store VM, and Global Production teams, leveraging AI-powered tools and emerging tech to deliver high-impact,