Digital Delivery Manager - (M/F/D)

JR United Kingdom; Dunstable; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Digital Delivery Manager to oversee significant projects in the Hospitality and Travel sectors. The role involves managing a large team, delivering critical technology solutions, and driving innovation through automation and AI. Ideal candidates will have extensive experience in project management and relevant industry certifications. Join a dynamic team at ITC Infotech, where they empower and support employees in achieving their career goals.

Qualifications

• 10+ years in Hospitality or Travel Industry.
• Experience in managing a $15M+ ACV portfolio.
• Proficient in project management methodologies.

Responsibilities

• Managing a distributed team of 200+ across regions.
• Leading service modernization with automation and AI.
• Handling customer relationships directly.

Skills

Work ethic

Communication

Leadership

Critical thinking

Creativity

Education

Agile, SAFe, PMP certifications

Tools

Cloud certifications

AI certifications

Job description

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Digital Delivery Manager - (M/F/D), Dunstable

Client:

ITC Infotech

Location:

Dunstable, UK

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

ITC Infotech is looking for a Delivery Manager to join our team in Dunstable, UK.

Your X-Factor

• Work ethic - You are a consummate professional.
• Aptitude - You have an innate capacity to transition from project to project seamlessly.
• Communication - You possess excellent written and verbal communication skills for coordination across projects and teams.
• Impact - You are a critical thinker with a focus on creativity and innovation.
• Passion - You have the drive to succeed and a continuous hunger to learn.
• Leadership - You are trusted, empathetic, accountable, and empower others around you.

Technical Experience:

• At least 10 years in Hospitality and/or Travel Industry domain out of 20+ years overall experience.
• Experience in delivering and growing a $15M+ ACV portfolio.
• Exposure to North America and UK/Europe geographies.
• Specialization in Hospitality and/or Travel portfolio areas like PMS, CRS, POS, Distribution, CRM/CDP, Loyalty, Digital.

Responsibilities:

• Managing a distributed team of 200+ across geographies/regions.
• Handling customer relationships directly as part of ongoing delivery.
• Leading service modernization and delivery transformation using automation and AI.
• Managing delivery discipline, talent supply chain, and operations.
• Building and nurturing high-performing teams to deliver business outcomes.

Certifications:

• Agile, SAFe, PMP certifications in project or product management.
• Cloud, AI, or GenAI certifications are a plus.

Our Mission

ITC Infotech is a global technology services provider, offering business and technology consulting. We provide solutions across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel, and Hospitality. We aim to help clients succeed and be future-ready through digital expertise, industry alliances, and deep domain knowledge from ITC Group businesses.

ITC Infotech is an Equal Opportunity Employer. We do not discriminate based on age, disability, ethnicity, gender, religion, sexual orientation, or any other protected characteristic. We are committed to providing veteran employment opportunities.