Digital & Data Project Support Officer

University Hospitals of Leicester NHS Trust; Glenfield; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A prominent healthcare organization in Glenfield is seeking a dedicated individual to provide high-quality programme support within the Digital & Data Team. The successful candidate will manage project information systems, facilitate communications among stakeholders, and organize various meetings. Previous experience in the NHS is preferred, along with strong communication skills. This role requires a proactive approach and the ability to work independently in a fast-paced environment.

Qualifications

• Strong communication and written skills are essential for the role.
• Previous NHS experience is advantageous.
• Candidates should be proactive and capable of independent work.

Responsibilities

• Provide high-quality programme support within the Digital & Data Portfolio.
• Maintain project management information systems with integrity.
• Coordinate meetings and manage diaries effectively.

Skills

Proactivity

Strong communication

Excellent written skills

Previous NHS experience

Job description

Overview

The post holder will be responsible for providing high-quality programme support within the Digital & Data Portfolio at UHL. The post holder will provide the structure; governance process and critical challenge for the programme of work undertaken by the Digital & Data programme and report on progress, key issues and risks to enable key decisions and actions to be taken in a timely manner. The role is pivotal in supporting the Digital & Data Team, acting as the first point of contact for queries from multiple stakeholders about the progress of programmes and projects undertaken across the service. There is a expectation to be onsite 2 days a week.

Responsibilities

• Administration, coordination, maintaining standards on all projects, providing general project support records, as well as general administrative duties.
• Plan and prioritise work effectively as an autonomous team member.
• Report to the PMO Delivery Assurance Manager and work closely with Programme Managers for projects you are supporting.
• Be responsible and accountable for the project management information systems, including the integrity of the data, inputting and reporting on the data held for the needs of the project.
• Be responsible for the configuration, setting up and maintaining of project files including a Project Portfolio.
• Complete work stream templates, which include action lists and aims and objectives of the work stream.
• Follow-up and facilitate all actions allocated to members within a programme.
• Arrange meetings and workshops for all work streams including the programme for final presentations with the Executive Board.
• Track performance times and elevate exceptions to the project team.
• Provide effective diary management, through the coordination and arrangement of meetings, taking minutes and preparing accurate first drafts to present to the relevant Chair, making appropriate meeting room bookings, providing refreshments and ensuring relevant papers are coordinated in terms of collation, circulation and printing in a timely manner.
• Maintain manual and electronic filing systems accurately.
• Be responsible for all required drafting and typing of correspondence, reports and presentation materials.
• Provide support as necessary to the Digital & Data Team in the overall planning, presentation, progression and monitoring of key projects.
• Proactivity, strong communication, and excellent written skills.
• Previous NHS experience and an understanding of how the organisation works is an advantage and knowledge of projects is a desirable.
• Support new ways of working and all staff are expected to contribute and identify ways in which the way we work can be improved.

Strategic Goals

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals:

• high-quality care for all,
• being a great place to work,
• partnerships for impact,
• research and education excellence

Values

We will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive,
• we are one team

About the University Hospitals of Leicester NHS Trust: https://www.uhleicester.nhs.uk