Digital Content & Merchandising Lead – UK

SharkNinja; Greater London; Hybrid; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Employee stock purchase options

Wellness programs

Product discounts

Job summary

SharkNinja is seeking a Digital Content and Merchandising Executive to lead UK digital content across our sites, supporting day-to-day merchandising and content updates. You will ensure accuracy, engagement, and alignment with trading goals while driving UX enhancements.

You will work with UK and global teams to optimise content, comply with accessibility standards, and drive continuous improvements in consumer journeys.

Qualifications

• Proven experience managing digital content within CMS platforms.
• Strong stakeholder management and communication skills.
• Attention to detail in proofreading and content accuracy.
• Familiarity with Salesforce and analytics platforms.
• Knowledge of UX principles to optimise consumer journeys.

Responsibilities

• Develop and maintain a data-led digital content and merchandising strategy.
• Manage content across Salesforce Commerce Cloud with accuracy and consistency.
• Conduct content audits, proofreading, and accessibility compliance checks.
• Create, upload, and merchandise content for product launches and campaigns.
• Collaborate with SEO to optimise landing pages and user journeys.
• Utilise tools like VWO for engagement measurement and optimisation.
• Oversee daily site maintenance, codes, campaigns, and regulatory updates.
• Work with CRM, Affiliates, and Paid Marketing to enhance on-site journeys.
• Use GA4 and Salesforce analytics to track performance and insights.
• Provide actionable recommendations to improve engagement and conversions.

Skills

CMS management

Stakeholder management

Proofreading

UX knowledge

Analytics mindset

Tools

Salesforce

Analytics tools

Job description

SharkNinja is seeking a Digital Content and Merchandising Executive to lead UK digital content across our sites, supporting day-to-day merchandising and content updates. You will ensure accuracy, engagement, and alignment with trading goals while driving UX enhancements.

You will work with UK and global teams to optimise content, comply with accessibility standards, and drive continuous improvements in consumer journeys.