Digital Content Editor

London Borough of Newham; Greater London; On-site; GBP 41,000 - 45,000; Full time

Job summary

The London Borough of Newham is seeking a Digital Content Editor to enhance their digital presence. This role involves creating, editing, and optimizing content across various platforms to improve user experience and engagement. The ideal candidate will have a strong understanding of web analytics and accessibility standards, ensuring compliance with legal guidelines while producing high-quality content. The position requires collaboration across departments and may involve occasional evening and weekend work.

Qualifications

• Experience in creating and editing digital content.
• Knowledge of web analytics and accessibility standards.

Responsibilities

• Enhance website usability and accessibility.
• Create and publish engaging digital content.
• Monitor traffic and user behavior using web analytics.

Skills

Content Optimization

Web Analytics

Accessibility Standards

Content Strategy

Job description

Digital Content Editor

£41,442 - £44,331

As a Digital Content Editor, you will contribute to improving the use of our website and digital channels, such as bulk emails, with content strategies grounded in evidence and strategic planning. Your role involves enhancing resident experience by improving website usability and accessibility, including content optimization for search and navigation.

You will create, edit, and publish digital content supporting the Council’s campaigns, maintain content updates, and review web content for continuous improvement.

Additional responsibilities include devising content for Newham e-newsletters and the intranet, ensuring pages are current, easy to navigate, and user-friendly. You will develop engaging content for all digital channels, adhering to Newham brand guidelines, the web content strategy, and accessibility best practices.

You will utilize web analytics to monitor traffic, user behavior, and engagement, collaborating with the Senior Digital Content Editor to implement improvements. You will support content planning and contribute to the digital content strategy development.

You will also advise and guide front-line services responsible for their own content maintenance.

Job Context

• The post reports to the Senior Digital Content Editor.
• No line management responsibilities.
• Participation in the Performance Development Scheme and ongoing training are required.
• Collaborate across departments to deliver integrated campaigns.
• Work some evenings, weekends, and public holidays as needed.

Key Tasks and Responsibilities

• Use web analytics to monitor and improve web content.
• Create, edit, and proofread engaging content, translating complex info into clear language, and incorporating multimedia in line with brand standards.
• Ensure compliance with legal and accessibility standards, including WCAG and editorial guidelines.

Please view the JD here.

Closing date: 28/5/25

Additional Information

We are committed to an inclusive, anti-racist environment. Applications are considered on merit regardless of age, disability, ethnicity, faith, gender identity, or sexual orientation. Your skills and experience are what matter most.

The London Borough of Newham prioritizes safeguarding and may require a DBS check for roles involving vulnerable groups.

Please attach a concise supporting statement (up to 2 A4 pages) explaining how you meet the role criteria. Ensure all personal information is removed from uploaded documents for anonymized recruitment.

Collected data may be shared with Cifas to prevent fraud and verify identity, with details available at https://www.cifas.org.uk/fpn.