Digital Communications Officer

TN United Kingdom; Belfast; Hybrid; GBP 30,000 - 34,000; Full time

Job summary

Join an award-winning charity dedicated to improving lives in Northern Ireland as a Digital Communications Officer. This role offers a unique opportunity to enhance the organization's online presence and support various initiatives. You will create engaging social media content, maintain the website, and produce compelling written materials that communicate the charity's mission. Collaborate with a supportive and innovative team while enjoying a hybrid working model and opportunities for professional development. If you are enthusiastic about making a real difference in the community, this role is perfect for you.

Benefits

Generous Annual Leave

Professional Development Opportunities

Annual Training Budget

Hybrid Working

Qualifications

• Experience in supporting communications or digital activities in a professional setting.
• Strong organizational skills with the ability to manage multiple tasks.

Responsibilities

• Create and manage engaging social media content across multiple platforms.
• Produce compelling written content for newsletters, blog posts, and social media.

Skills

Social Media Management

Content Creation

Graphic Design

Organizational Skills

Communication Skills

Digital Tools Proficiency

Education

Experience in Communications or Digital Activities

Tools

Canva

Content Management Systems (CMS)

CRM Systems

Microsoft 365

SharePoint

Job description

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Join an award-winning charity dedicated to improving the lives of people in Northern Ireland. This is an exceptional opportunity for an enthusiastic individual with strong digital skills to be part of a supportive and innovative team. You will have the opportunity to make a real difference to this organisation and the communities they serve, while working in a supportive and collaborative environment.

Your new role

As a Digital Communications Officer, you will be an integral part of the digital and projects team, playing a crucial role in enhancing our online presence and supporting various initiatives. Reporting to the Communications Manager, your day-to-day responsibilities will include:

• Social Media Management: You will create, schedule, and manage engaging social media content across multiple platforms. This involves crafting posts that resonate with our audience, monitoring engagement, and responding to comments and enquiries in a timely manner.
• Website and CRM Maintenance: You will help maintain our website, ensuring content is up-to-date and relevant. This includes using content management systems (CMS) to update pages, manage blog posts, and ensuring the website is user-friendly. Additionally, you will manage our CRM system, keeping contact information accurate and organised.
• Content Creation: You will produce compelling written content for various channels, including newsletters, blog posts, and social media. Your writing will help communicate our mission, showcase our impact, and engage our community.
• Graphic Design: You will create simple graphics and visuals using tools like Canva to support our digital campaigns. This includes designing infographics, social media images, and promotional materials that are visually appealing and on-brand.
• Project Support: You will provide practical support for various projects, collaborating with team members to ensure successful execution. This may involve coordinating events, gathering quotes and case studies, and assisting with internal communications.
• Internal communications: You will support internal communications by managing contact databases, distribution lists, and reporting. This includes ensuring that team members are informed and engaged with ongoing initiatives and updates.
• Operational Plan and Strategy: You will assist in the delivery of the operational plan and marketing and communications strategy. This involves contributing ideas, executing tasks, and helping to achieve our strategic goals.
• SharePoint Administration: You will handle SharePoint administration for file management, ensuring that documents are organised and easily accessible to the team.

What you'll need to succeed

• Experience in supporting communications or digital activities in a professional or voluntary setting
• Familiarity with tools such as Canva, website content management systems, or CRMs

Strong organisational skills with the ability to juggle multiple tasks and deadlines

Excellent communication skills, both written and verbal

Proficiency with digital tools such as Microsoft 365 (Outlook, Word, Teams, SharePoint)

A willingness to learn and use platforms like website CMS, CRM systems, Canva, or Mailchimp

The ability to work independently and demonstrate initiative

What you'll get in return

A competitive salary of £30,000 - £34,000

Open to full-time or part-time hours

Hybrid working, 2 days from home

Generous annual leave entitlement

Opportunities for professional development through training programmes, with an annual training budget entitlement

We encourage applications from all backgrounds, including those who may not meet every requirement but are eager to learn and grow with us. Accommodations are available upon request for candidates taking part in all aspects of the selection process.