Digital Agency Project Manager - PPC, SEO, CRO

Converted; Sheffield; Hybrid; GBP 32,000 - 38,000; Full time

Benefits offered by this job

Amazon vouchers

Flexible holidays

Company pension

Job summary

Converted, a UK based growth agency specialising in PPC, SEO and CRO, is seeking an experienced Digital Agency Project Manager to own client delivery across services and ensure cohesive strategy with timely execution. This is a full-time, remote-first role with monthly meetups in Sheffield and occasional client meetings.

You will be the primary contact for tier 1 clients, manage plans and deadlines, coordinate across SEO, PPC, CRO, and design, and support retention and growth while collaborating

Qualifications

• Proven experience in project or account management within a digital marketing agency.
• Experience managing multi-service client accounts or complex cross-functional projects.
• Understanding of how digital agency teams operate and deliver value.
• Confidence leading client calls and managing senior stakeholders.
• Strong English communication, both written and spoken.
• Excellent organisational, prioritisation and follow-through skills.
• Ability to grasp commercial intent behind deliverables.
• Reliable daily availability with overlap of UK business hours.

Responsibilities

• Act as the main liaison for tier 1 clients.
• Lead or participate in weekly client and account manager calls.
• Own project plans, priorities, actions and deadlines.
• Coordinate work across SEO, PPC, CRO, design, and specialists.
• Ensure services align to a unified client strategy.
• Translate strategy into clear actions with owners and deadlines.
• Monitor progress and flag delays early.
• Identify delivery risks and communication gaps.
• Challenge specialists when needed to protect goals.
• Advocate for strategy over scope creep with client requests.
• Maintain visibility on lower-touch accounts to surface risks and opportunities.
• Support client retention, renewals and growth.
• Identify upsell or strategic project opportunities.
• Report to and collaborate with management.
• Contribute to evolving PM frameworks and workflows.

Skills

Project management

Client communication

Cross-functional collaboration

English proficiency

Organisation

Stakeholder management

Job description

UK Based Applicants Only Please We are a long-established UK growth agency, specialising in driving growth for our clients via PPC, SEO and CRO and we are looking for an experienced Digital Agency Project Manager to take ownership of client delivery across digital marketing services – including PPC, SEO, CRO, and creative projects – ensuring cohesive strategy, timely execution, and outstanding client outcomes.

UK Based Applicants Only Please We are a long-established UK growth agency, specialising in driving growth for our clients via PPC, SEO, CRO and we are looking for an experienced Digital Agency Project Manager to take ownership of client delivery across digital marketing services – including PPC, SEO, CRO, and creative projects – ensuring cohesive strategy, timely execution, and outstanding client outcomes.
This is a full time, permanent, remote first role, only requiring attendance to one team meet up in Sheffield per month, and very occassional client meetings, day to day we all attend a daily team Google Meet call to get the best balance of remote working yet keeping connected to a team.

The Role

You’ll serve as the primary point of contact for our tier 1 clients, managing calls, communication, project planning, priorities, and deadlines – while maintaining oversight of tier 2 & 3 accounts alongside their account managers.

Your Responsibilities Will Include

• Acting as the key liaison for tier 1 clients
• Leading or participating in several client and account manager calls each week
• Owning project plans, priorities, actions, and deadlines
• Coordinating work across SEO, PPC, CRO, design, and other specialists
• Ensuring all services contribute to a unified client strategy
• Translating strategic discussions into clear, time-bound actions and owners
• Proactively monitoring progress and flagging potential delays
• Identifying delivery risks, performance concerns, and communication gaps
• Constructively challenging specialists when priorities or recommendations need scrutiny
• Advocating for strategy over scope creep by respectfully pushing back on client requests that conflict with agreed goals
• Maintaining visibility across lower-touch accounts to surface risks and opportunities
• Supporting client retention, renewals, and relationship growth
• Identifying upsell or strategic project opportunities
• Reporting to and collaborating closely with the management team
• Contributing to the evolution of our project management frameworks and workflows

Essential Experience

You must have:

• Proven experience in project or account management within a digital marketing agency
• Experience managing multi-service client accounts or complex cross-functional projects
• A solid understanding of how digital agency teams operate and deliver value
• Confidence leading client calls and managing senior stakeholders
• Strong, clearly spoken and written English-suitable for high-stakes commercial conversations
• Strong organisational, prioritisation, and follow-through skills
• The confidence to question assumptions and hold both clients and internal teams accountable
• The ability to grasp the commercial intent behind deliverables – not just task movement
• Reliable daily availability with overlap of UK business hours

Preferred Knowledge

Familiarity with the following areas is advantageous (though technical expertise is not required):

• SEO best practices and performance metrics
• PPC, paid social, and broader paid media strategies
• CRO principles and conversion funnel optimisation
• Website design and development project lifecycles
• Analytics, tracking setup, and performance reporting tools

Working Arrangement

• Hours: Monday to Friday – 9am-5pm. (usually a little earler on Fridays!)
• Location: Remote first – One monthly team meet up in Sheffield.
• Meetings: Daily team Google Meet + several client calls weekly, very occassional client meeting.
• Reporting: To the management team
• Flexibility: Can start/finish early/late

Package

• Salary: £32-38k
• Benefits: Amazon vouchers for displaying company values, helping team members, cross sells/upsells.
• Hollidays: 21 flexible days, 8 bank holidays, days plus shutdown between Christmas and New Year.
• Pension: Company pension contribution.