Digital Account Manager

REVOLUTION BEAUTY; Greater London; Hybrid; GBP 50,000 - 65,000; Full time

Benefits offered by this job

Hybrid working

Birthday Day off

Job summary

Revolution Beauty in the United Kingdom is seeking a Digital Account Manager to lead the Account Management function for our UK and European partners. You will drive sales growth by managing key accounts, coordinating launches, and aligning with cross-functional teams to deliver on retailer objectives.

The ideal candidate has NAM-level experience, strong relationship-building skills, and an analytical mindset.

Qualifications

• Demonstrable NAM-level account management experience.
• Strong relationship-building and collaboration skills.
• Analytical thinker with creative problem-solving.
• Thrives in a fast-paced, entrepreneurial environment.
• Detail-oriented with high resilience.

Responsibilities

• Wholly manage the accounts including timelines, retailer expectations, newness coordination with global launches, sales, spend, and promotional cadence.
• Build and maintain strong relationships with buyers and internal stakeholders.
• Plan, develop and implement an annual Joint Business plan with the key customers.
• Review NPD, competitor, and promotional activity to maximise learnings and share with the business
• Create Gross and Net financial forecasts for the account and report performance weekly to Head of Sales, identifying upsides and proactively addressing any short falls
• Work collaboratively with Demand Planning to align financial forecast to unit demand and proactively submit in line with the business-critical path
• Manage marketing activity & promotional spend effectively to maximise brand awareness and profitability.
• Approve invoices and prepare accurate monthly financial accruals
• Lead both internal and external commercial review meetings to align internal actions, providing quality analysis and insights.
• Champion the role of digital within the business and identify opportunities for retailer collaboration and exclusives.
• Identify new business growth opportunities and support the on-boarding process.
• Manage and develop a National Account Executive
• Be part of a team that achieves (and exceeds) sales targets, profit expectations, and customer objectives

Skills

NAM-level experience

Relationship building

Analytical mindset

Fast-paced

Entrepreneurial mindset

Attention to detail

Job description

We are looking for a Digital Account Manager to join the Account Management team. Working with both our UK and European partners you will manage customer communication and support growth in this area by driving sales for the business. Knowledge or experience working with online beauty channels would be preferable, but not essential. Key accounts include Zalando, Look Fantastic, ASOS and Debenhams Group.

The ideal person will be someone who embraces Revolutions dynamic culture of executing with speed and quality while thriving in an entrepreneurial environment and being comfortable with collaboration across all parts of the business.

What you’ll do:

• Wholly manage the accounts including (but not limited to) timelines, retailer expectations, newness coordination with global launches, sales, spend, and promotional cadence
• Build and maintain strong relationships with both buyers and internal stakeholders.
• Plan, develop and implement an annual Joint Business plan with the key customers.
• Review NPD, competitor, and promotional activity to maximise learnings and share with the business
• Create Gross and Net financial forecasts for the account and report performance weekly to Head of Sales, identifying upsides and proactively addressing any short falls
• Work collaboratively with Demand Planning to align financial forecast to unit demand and proactively submit in line with the business-critical path
• Manage marketing activity & promotional spend effectively to maximise brand awareness and profitability.
• Approve invoices and prepare accurate monthly financial accruals
• Lead both internal and external commercial review meetings to align internal actions, providing quality analysis and insights.
• Champion the role of digital within the business and identify opportunities for retailer collaboration and exclusives.
• Identify new business growth opportunities and support the on-boarding process.
• Manage and develop a National Account Executive
• Be part of a team that achieves (and exceeds) sales targets, profit expectations, and customer objectives

What you’ll have:

• Demonstrable experience managing accounts at NAM level
• Forward thinking skills and plenty of attention to detail
• Lots of resilience and an entrepreneurial work ethic
• The ability to build strong relationships, both internally and externally
• Thrive in a fast-paced environment
• An analytical mind and a creative approach to problem solving

What you’ll get:

The opportunity to be part of an incredible, driven team

Hybrid working: 2 days per week at home*

Birthday Day off