Digital Accessibility Coordinator - On-Campus Support

Lancaster University; Lancaster; On-site; GBP 27,000 - 30,000; Full time

Job summary

Lancaster University is seeking someone with an interest in digital accessibility and assistive technology to support staff and students, as well as colleagues delivering IT services across the University. This fixed-term role is available until July 2027 to provide cover for a secondment within the team.

Working within the Digital Adoption team, you will collaborate with digital skills developers, accessibility specialists and learning technologists to support training and accessibility

Qualifications

• Strong administrative, organisational and IT skills.
• Excellent interpersonal and communication skills.
• Good understanding of creating accessible content, including documents and videos.
• Experience in a customer-facing support role would be advantageous.

Responsibilities

• Provide support to staff and students with digital accessibility and assistive technology.
• Help manage day-to-day operation of the University's advanced captioning service.
• Respond to enquiries and act as the first point of contact for the Digital Adoption team.
• Collaborate with digital skills developers, accessibility specialists and learning technologists to support training and accessibility initiatives.

Skills

Administrative skills

Organisational skills

IT literacy

Interpersonal skills

Communication skills

Customer-facing experience

Job description

Lancaster University is seeking someone with an interest in digital accessibility and assistive technology to support staff and students, as well as colleagues delivering IT services across the University. This fixed-term role is available until July 2027 to provide cover for a secondment within the team.

Working within the Digital Adoption team, you will collaborate with digital skills developers, accessibility specialists and learning technologists to support training and accessibility