Dig Agent

Pathfinder International; United Kingdom; Remote; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Full benefits package

Armed Forces-friendly

Job summary

Network Plus is seeking a digging agent/supervisor to oversee digging teams under a United Utilities contract, driving efficiency and profitability while maintaining high safety and quality standards.

The role involves on-site engineering, coordinating the schedule, and ensuring seamless communication with clients and internal teams. Training and development opportunities are available for the right candidate with transferable experience.

Qualifications

• Relevant qualifications in relation to the work being carried out i.e., NRWSA at supervisory level.
• Good Health and safety knowledge IOSH beneficial (not essential).
• Firm understanding of “right first time.”
• Excellent communication skills.
• Full UK driving licence.
• Shea Water.
• EUSR Blue Card.
• Avoidance of underground utilities.

Responsibilities

• Operational responsibility for the digging teams and their in-day activities.
• Organise labour in the most cost-effective way, including recruitment, disciplinary action, wages, and absence management.
• Manage all other resources e.g., materials and plant.
• Carry out team briefings with teams monthly.
• Coach and develop staff to reach their potential; ensuring a fair and consistent culture with the teams.
• Help manage the frame and cover programme and ensure KPIs are met.
• Help manage the defect programme and ensure that KPIs are met, and Highway Meetings are attended.
• Use GARD (smartphone system) to check quality of the work and drive out the wrong behaviours.
• Liaise with the Support Services and Street works Team to ensure that FPN and Section74 liabilities are managed.
• Complete Team Inspections, to ensure a high level of Compliance with a real focus on quality and first-time reinstatement.
• Be a Health & Safety Representative, which will include undertaking health & safety inspections in and around the workplace, raising health & safety related matters with management and investigating reportable accidents or incidents as and when they occur.

Skills

Excellent communication

Right first time

Health & safety knowledge

Driving licence

Education

NRWSA supervisory level

IOSH beneficial

Tools

GARD system

Job description

Description
As a digging agent/supervisor you will be responsible for supervising digging teams working as part of the United Utilities contract. Working to meet the needs of the client in the most cost-effective manner, whilst working with your team and making a profit for Network Plus. You will provide technical expertise, experience, and work within a team to deliver a first-class service to our customers.

As a supervisor will be competent on working in Water Networks. You will be able to engineer solutions on site and focus your teams on completing work right first time.
You will work with the scheduling team ensuring programmes are managed and delivered accordingly. You will provide support to ensure that the company’s work is effectively completed through communication with internal and external customers, as well as the management of the business and client database systems.

This role could be an excellent development opportunity for someone looking to take the next step in their career. We’re happy to provide training and support for the right person who has the right attitude and transferable experience.

Key Responsibilities

• You will have operational responsibility for the digging teams and their in-day activities
• You will organise labour in the most cost-effective way, including recruitment, disciplinary action, wages, and absence management
• You will manage all other resources e.g., materials and plant
• You will carry out team briefings with teams monthly
• You will coach and develop staff to reach their potential; ensuring a fair and consistent culture with the teams
• You will help manage the frame and cover programme and ensure KPIs are met
• You will help manage the defect programme and ensure that KPIs are met, and Highway Meetings are attended
• You will use GARD (smartphone system) to check quality of the work and drive out the wrong behaviours
• You will liaise with the Support Services and Street works Team to ensure that FPN and Section74 liabilities are managed
• You will complete Team Inspections, to ensure a high level of Compliance with a real focus on quality and first-time reinstatement
• You will be a Health & Safety Representative, which will include undertaking health & safety inspections in and around the workplace, raising health & safety related matters with management and investigating reportable accidents or incidents as and when they occur

Experience and Qualifications

• Relevant qualifications in relation to the work being carried out i.e., NRWSA at supervisory level
• Good Health and safety knowledge IOSH beneficial (not essential)
• Firm understanding of “right first time”
• Excellent communication skills
• Full UK driving licence
• Shea Water
• EUSR Blue Card
• Avoidance of underground utilities

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.