Dig Agent

Go Traffic Management Limited; United Kingdom; Remote; GBP 30,000 - 45,000; Full time

Job summary

Network Plus is recruiting a Dig Agent to supervise digging teams on a United Utilities contract in Worsley. You will ensure cost-effective on-site delivery, lead a safety-conscious team, and work with scheduling to manage programmes and client relations.

You will develop staff, uphold health and safety standards, and drive first-time reinstatement with KPI-driven performance. The role offers development opportunities and employer-provided training.

Qualifications

• Relevant qualifications for the work, NRWSA supervisory level.
• Health and safety knowledge beneficial (IOSH)
• Right first time mindset
• Excellent communication skills
• Full UK driving licence
• Shea Water
• EUSR Blue Card
• Avoidance of underground utilities

Responsibilities

• Operational responsibility for digging teams and in-day activities.
• Organise labour cost-effectively, including recruitment, disciplinary action, wages, and absence management.
• Manage materials and plant resources.
• Carry out monthly team briefings.
• Coach and develop staff to reach their potential with a fair, consistent culture.
• Help manage the frame and cover programme and KPI attainment.
• Help manage the defect programme and KPI attainment; attend Highway Meetings.
• Use GARD to check quality and drive out incorrect behaviours.
• Liaise with Support Services and Street Works Team re FPN and Section74 liabilities.
• Complete Team Inspections ensuring compliance and focus on first-time reinstatement.
• Health & Safety Representative duties: inspections and incident investigations.

Skills

Health & safety knowledge

Right first time

Excellent communication

Full UK driving licence

Shea Water

GARD smartphone system

Education

NRWSA at supervisory level

Tools

EUSR Blue Card

GARD smartphone system

Job description

Dig Agent

Department: United Utilities

Employment Type: Permanent

Location: Worsley

Compensation: £30,000 - £45,000 / year

Description

As a digging agent/supervisor you will be responsible for supervising digging teams working as part of the United Utilities contract. Working to meet the needs of the client in the most cost-effective manner, whilst working with your team and making a profit for Network Plus. You will provide technical expertise, experience, and work within a team to deliver a first-class service to our customers.

As a supervisor will be competent on working in Water Networks. You will be able to engineer solutions on site and focus your teams on completing work right first time.

You will work with the scheduling team ensuring programmes are managed and delivered accordingly. You will provide support to ensure that the company’s work is effectively completed through communication with internal and external customers, as well as the management of the business and client database systems.

This role could be an excellent development opportunity for someone looking to take the next step in their career. We’re happy to provide training and support for the right person who has the right attitude and transferable experience.

Key Responsibilities

• You will have operational responsibility for the digging teams and their in-day activities
• You will organise labour in the most cost-effective way, including recruitment, disciplinary action, wages, and absence management
• You will manage all other resources e.g., materials and plant
• You will carry out team briefings with teams monthly
• You will coach and develop staff to reach their potential; ensuring a fair and consistent culture with the teams
• You will help manage the frame and cover programme and ensure KPIs are met
• You will help manage the defect programme and ensure that KPIs are met, and Highway Meetings are attended
• You will use GARD (smartphone system) to check quality of the work and drive out the wrong behaviours
• You will liaise with the Support Services and Street works Team to ensure that FPN and Section74 liabilities are managed
• You will complete Team Inspections, to ensure a high level of Compliance with a real focus on quality and first-time reinstatement
• You will be a Health & Safety Representative, which will include undertaking health & safety inspections in and around the workplace, raising health & safety related matters with management and investigating reportable accidents or incidents as and when they occur

Experience and Qualifications

• Relevant qualifications in relation to the work being carried out i.e., NRWSA at supervisory level
• Good Health and safety knowledge IOSH beneficial (not essential)
• Firm understanding of "right first time"
• Excellent communication skills
• Full UK driving licence
• Shea Water
• EUSR Blue Card
• Avoidance of underground utilities

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

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